Lifecycle Marketing Manager

Posted 5 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Mid level
Mobile • Sports • App development
The Role
Lead zero-to-one lifecycle program: design and build onboarding, activation, retention, and reactivation journeys across Braze (push, email, in-app). Own segmentation, deliverability, experiments (holdouts/A/B), tentpole campaigns, and operating standards while partnering with product, design, data, and engineering.
Summary Generated by Built In

About the role

Sleeper is where millions of sports fans play fantasy, make picks, and follow the games together. We've built a product people love — and now we're building the lifecycle program to match it.

This is a rare zero-to-one role, embedded directly with our product team. Every automated journey — onboarding, activation, retention, win-back — is yours to design and build. You'll own the strategy and the execution, from segmentation logic to the copy that ships.

You'll sit with product because lifecycle is product here: the moments that matter happen in the app, and your work shapes how users discover, adopt, and stick with what we build.

What you'll do

  • Build out and optimize our lifecycle program in Braze — canvases for onboarding, activation, retention, and reactivation across push, email, and in-app.

  • Strengthen email as a channel. Own email deliverability end to end: domain warm-up, list hygiene, and engagement-based sending.

  • Own segmentation and targeting. Define audiences from behavioral data, and partner with data and engineering to get the events and attributes you need instrumented.

  • Run real experiments. Holdouts, incrementality, and A/B tests — measure lift, not vanity metrics.

  • Drive lifecycle for tentpole moments — season kickoffs, competitions, and product launches — partnering closely with PMs, design, and marketing.

  • Set the operating standards: naming conventions, QA, frequency capping, and how we decide what's worth sending.

What we're looking for

  • 3-5 years in lifecycle, CRM, or growth marketing, with meaningful ownership of a consumer program.

  • Deep hands-on Braze experience (or comparable: Iterable, Airship, Customer.io) — you've built multi-step, branching journeys yourself, not just briefed them.

  • Strong grasp of email deliverability — sender reputation, authentication, and engagement-based sending. Bonus if you've personally run a domain warm-up or deliverability recovery.

  • Analytically rigorous. Comfortable in the data, designing holdouts, and telling incremental lift from correlation.

  • A builder's bias. You're energized by a blank slate and can go from strategy to shipped without waiting for a team.

  • Clear writer. You can write a push notification that gets tapped and an email that gets opened.

  • Collaborative with product and engineering — you can scope an instrumentation ask and see it through.

Bonus points

  • Experience with in-app messaging and push, not just email

  • Experience in — or genuine passion/ curiosity for — sports, fantasy, DFS, gaming, or another real-money/regulated consumer product

  • Familiarity with responsible-gaming or compliance-aware messaging

  • SQL, and comfort working directly with a data warehouse

  • You're a sports fan who actually uses products like ours

Why this role

You won't be optimizing someone else's program — you'll be defining ours. High autonomy, a direct line to the product team, and measurable impact on activation, retention, and revenue.

Skills Required

  • 3-5 years in lifecycle, CRM, or growth marketing with ownership of a consumer program.
  • Deep hands-on Braze experience (or comparable journey builder like Iterable, Airship, Customer.io).
  • Strong grasp of email deliverability: sender reputation, authentication, engagement-based sending.
  • Experience building multi-step, branching journeys end-to-end (not just briefing).
  • Analytical rigor: designing holdouts, incrementality tests, and measuring lift.
  • Ability to define audiences from behavioral data and partner to instrument required events/attributes.
  • Clear writing skills for push notifications and emails.
  • Collaborative with product and engineering; able to scope and see instrumentation through.
  • Experience with in-app messaging and push (bonus).
  • Experience running domain warm-up or deliverability recovery (bonus).
  • SQL and comfort working directly with a data warehouse (bonus).
  • Experience or strong interest in sports, fantasy, DFS, gaming, or regulated consumer products (bonus).
  • Familiarity with responsible-gaming or compliance-aware messaging (bonus).
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The Company
Las Vegas, Nevada
167 Employees
Year Founded: 2014

What We Do

Sleeper's mission is to connect people over sports. We're building a digital playground for sports fans and their friends to hang out together. We believe what truly makes sports so special in our lives is its ability to strengthen bonds between the people we care about. Some of our fondest memories include super bowl parties with friends, streaming the world cup with co-workers, and enjoying Christmas NBA games with family. Our products enable you and your friends to enjoy sports together in a fun and social way, creating bonds that can span a lifetime.

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