Lifecycle Marketing Lead - Growth

Posted Yesterday
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Boston, MA, USA
Hybrid
100K-150K Annually
Mid level
Fitness • Hardware • Healthtech • Sports • Wearables
Power your performance with 24/7 data
The Role
Own lifecycle marketing strategy and performance for apparel, accessories, referrals, and promotional campaigns. Develop coordinated email, SMS, and in-app experiences, using member data, segmentation, personalization, and experimentation to drive discovery, cross-sell, repeat purchases, referrals, and growth. Analyze test results, scale effective initiatives, and partner with Growth, Marketing, Creative, Analytics, and Commercial teams.
Summary Generated by Built In

At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is looking for a Lifecycle Marketing Lead – Growth to own lifecycle strategies across Apparel & Accessories, Refer a Friend, and the promotional calendar. This role is ideal for a highly analytical marketer who can move seamlessly between strategy and execution. You’ll dig into performance and member data to identify opportunities, form hypotheses, and translate insights into action. With an experimentation-first mindset, you’ll test and learn quickly, continually finding new ways to engage members and drive measurable business impact.

The ideal candidate is a member-centric, data-driven marketer who can move seamlessly between strategy and execution. You know how to turn insights into action, test and learn quickly, and continually find new ways to engage members and drive measurable business impact.

RESPONSIBILITIES:

  • Own the lifecycle strategy and performance for Apparel & Accessories, driving product discovery, cross-sell, repeat purchase, and incremental bookings.

  • Own the Refer a Friend lifecycle strategy, identifying and testing opportunities to increase awareness, participation, and referral activity.

  • Lead the lifecycle promotional calendar, defining how promotional moments come to life across owned channels while balancing growth goals with the member experience.

  • Translate member behavior, performance data, and business insights into strategies, experiments, and growth opportunities.

  • Own the test-and-learn cycle from hypothesis through measurement, interpreting experiment results and using learnings to determine what to scale, iterate, or stop.

  • Develop coordinated experiences across email, SMS, in-app, and other owned channels throughout the member journey.

  • Partner cross-functionally across the Growth, Marketing, Creative, Analytics, and Commercial teams to bring high-impact lifecycle initiatives to life.

QUALIFICATIONS

  • 4+ years of experience in lifecycle, CRM, retention, or growth marketing, with a track record of driving measurable business impact.

  • Experience developing multi-channel lifecycle strategies across email, SMS, and in-app.

  • Strong analytical skills with the ability to turn data and member insights into clear strategies, experiments, and decisions.

  • Experience with segmentation, personalization, experimentation, and CRM program development.

  • A member-centric, growth-oriented mindset—curious, creative, entrepreneurial, and constantly looking for opportunities to improve performance.

  • Technical fluency with CRM and marketing technology and lifecycle measurement. Experience with Iterable, Amplitude, or Hightouch is a plus.

  • Strong cross-functional collaboration and project management skills, with the ability to independently own multiple programs from strategy through execution.

  • Experience in a subscription, e-commerce, or consumer technology business is a plus.

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

 

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is $100,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Skills Required

  • 4+ years of experience in lifecycle, CRM, retention, or growth marketing with measurable business impact
  • Experience developing multi-channel lifecycle strategies across email, SMS, and in-app channels
  • Strong analytical skills for translating data and member insights into strategies, experiments, and decisions
  • Experience with segmentation, personalization, experimentation, and CRM program development
  • Member-centric, growth-oriented, curious, creative, entrepreneurial mindset
  • Technical fluency with CRM and marketing technology and lifecycle measurement
  • Experience with Iterable, Amplitude, or Hightouch
  • Strong cross-functional collaboration and project management skills
  • Ability to independently own multiple programs from strategy through execution
  • Experience in a subscription, e-commerce, or consumer technology business
  • Ability to work from the WHOOP office in Boston, Massachusetts, with relocation if necessary

What the Team is Saying

Josh
Manan Dedhia
Anahis

WHOOP Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave is listed at 18 weeks with an additional 2‑week transition period, signaling strong support for new parents. This depth stands out relative to typical packages highlighted in the materials.
  • Wellbeing & Lifestyle Benefits Medical, dental, and vision coverage are paired with a $500 annual wellness stipend, a free WHOOP membership plus one to gift, daily meals at the Boston HQ, and access to a gym and recovery tools. These health‑aligned perks reinforce a recovery‑first total rewards philosophy.
  • Equity Value & Accessibility Roles are described as eligible for stock options alongside salary, indicating accessible ownership as part of total rewards. This equity component is consistently highlighted in company materials and third‑party summaries.

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The Company
HQ: Boston, MA
500 Employees
Year Founded: 2012

What We Do

At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.

Why Work With Us

At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.


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WHOOP Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 4 days a week
HQBoston, MA
Limerick, Limerick, V94 4D83 Ireland
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