Lifecycle Marketing Coordinator

Job Description
Achieve is seeking a Lifecycle Marketing Coordinator to support the execution of marketing campaigns and projects that drive customer engagement, conversion, retention, and servicing outcomes across our business. This is an exciting opportunity for someone with a strong interest in lifecycle marketing who wants to apply their skills in a dynamic, customer-focused environment.
To succeed in this role, you'll need to be a proactive self-starter with strong critical thinking, excellent communication skills, and the ability to stay organized, multitask, and deliver high-quality work in a fast-paced environment.
What you'll do

• Plan and execute monthly newsletters; measure performance, report insights, and refine for continuous improvement.
• Update website content using the CMS, ensuring accuracy, consistency, and adherence to formatting guidelines.
• Assist with the execution and QA of lifecycle campaigns across channels including email, SMS, push, web, video, and more.
• Review and maintain marketing and communications materials to ensure alignment with brand, legal, and compliance standards.
• Coordinate day-to-day project planning, execution, and tracking for lifecycle marketing initiatives that support brand, compliance, and broader organizational priorities.
• Manage the inventory and documentation of lifecycle marketing materials; support compliance and audit requests.
• Own and maintain reference materials that support customer communications and lifecycle planning, including journey maps, communication flows, consumer-facing materials, and campaign documentation.
• Design and document key Lifecycle Marketing team processes, including writing standard operating procedures (SOPs); identify opportunities for improvement and recommend enhancements to drive clarity, efficiency, and cross-functional alignment.
• Provide support for additional projects, campaign execution, and team operations as assigned.

Qualifications
What you'll bring

• Bachelor's degree in Marketing, Communications, or a related field. Enthusiastic self-starter with up to 2 years of relevant experience, eager to grow.
• Proactive mindset with the ability to work independently and take initiative.
• Strong organizational, project management, and time management skills.
• Ability to manage multiple tasks, adapt quickly to shifting priorities, and meet deadlines.
• High attention to detail and commitment to delivering accurate, high-quality work.
• Excellent written, verbal, and interpersonal communication skills; strong proofreading ability.
• Proficient with tools such as Outlook, Excel, and Google Workspace. Experience with Confluence, Jira, and marketing automation and/or analytics tools is a plus.

Additional Information
All your information will be kept confidential according to EEO guidelines.
Achieve well-being with:

• Hybrid and remote work opportunities for certain roles
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future.
At Achieve, we're changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
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Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.