LifeCare Specialist

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

The LifeCare Specialist, will work closely with the external and internal sales organization of John Hancock to execute on the distribution and sales strategy for the LifeCare product placement and sales across the John Hancock customer base.  This will be accomplished by being active and engaged with existing key relationships and building on new customers that are brought into the John Hancock distribution model. 

Critical components of this role will include effective and clear communication specific to the LifeCare product / process, while aligning the sales strategy of our customers to the John Hancock LifeCare sales strategy and identifying opportunities for partnership with our BGA and Producer customers to drive sales volume and growth.  A thorough understanding of the competitive landscape along with effectively communicating this to our John Hancock internal partners as well as external customers will be a necessity to drive overall LifeCare sales. Also, high levels of communication to internal business partners on sales opportunities and needs of our customers will be a responsibility of this role. 

This position will report directly to the Specialty Markets Leader.   

Responsibilities:

• Provide ongoing sales and marketing support of John Hancock’s hybrid LTC product, LifeCare, within respective territory’s BGA and IMO offices, to include external POS, internal sales desk, and Producers. 
• In the respective territory, be the point person for BGA offices and Producers in these areas:
  • Marketing / Educational opportunities.
  • Sales, underwriting and process support.
  • Competitor analysis and comparisons to LifeCare value proposition.
• Demonstrate and have thorough understanding of competition and be able to effectively communicate LifeCare positioning with BGA offices and Producers.
• Work closely with key COIs (centers of influence) to identify marketing opportunities within the territory. 
• Work closely with internal business partners (underwriting, marketing, sales support, etc.) as needs arise from BGA offices and/or Producers in the territory.
• Coordinate and conduct virtual and in person marketing activities, wholesaling initiatives within respective territory.
• Effectively and consistently communicate with John Hancock RVPs, RDs activities within the respective territory, as the John Hancock team works to drive Life Insurance sales and LifeCare sales. 

Competencies:

• Ability to interact with charisma, enthusiasm, and high degree of professionalism.
• Think and plan strategically.
• Readily available and accessible at all times to external sales staff, customers, and corporate leadership.
• Adhere to the highest ethical standards and other important compliance and regulatory guidelines.
• Awareness of what is considered highly sensitive personnel, customer, and company information.

Job Requirements:

• Bachelor's degree in a business-related field or equivalent experience
• 5 to 10 years of financial services industry sales experience
• Direct experience in the LTC space with a peer carrier or distribution partner that specializes in the market.
• State Life and Health License required or must be obtained within 90 days of starting.
• Self-motivated leader with strong technical skills
• Excellent oral and written communication skills
• Outstanding public speaking and presentation skills; well organized in thoughts and actions.
• Ability to work in a fast-paced high-volume work environment.
• Ability to motivate others, establish trust and credibility, and inspire dedication.
• Travel will be expected in the role

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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