Job Summary
The Liability Supervisor will lead and mentor a group of 6-8 liability and/or Casualty adjusters. In this role you will ensure quality and adherence to company guidelines through regular auditing and coaching.
Job Responsibilities
· Manage group of 6-8 liability and/or Casualty adjusters.
· Conduct monthly audits with senior leadership to ensure quality and adherence to company guidelines as well as any applicable state and federal laws.
· Assist senior management in development of process and training to improve overall quality and key metric results.
· Provide authority as warranted on liability and casualty claims.
· Ensure adherence to company reserving practices.
· Effective retention planning; proactively manage and respond to turnover.
· Effectively and efficiently manage allocated loss adjustment expenses.
· Effectively utilize reward system to distinguish top performers and significant achievements.
· Conduct performance management as warranted.
Job Qualifications
Formal Education & Certification
Associates or bachelor’s Degree required.
Adjuster Licensing as required by state.
Knowledge & Experience
- Minimum of 5 years handling non-standard insurance claims.
- Prior supervisory experience of a minimum of one-year a plus.
Skills & Compentencies
- Excellent communication skills with demonstrative ease with both verbal and written formats.
- Attention to detail and ability to multi-task.
- A high degree of motivation and team orientation.
Skills Required
- Associate or bachelor's degree
- Adjuster licensing as required by the applicable state
- At least 5 years of experience handling non-standard insurance claims
- At least 1 year of supervisory experience
What We Do
Founded in 1998, AssuranceAmerica provides basic, low limits property and casualty insurance coverage to the private automobile segment through a network of over 4,000 highly professional independent agents.
