LEU Operations Supervisor

CompanyFederal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.
As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.
For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

This position is either a 2nd shift: 2:00 PM-10:30 PM or 3rd Shift: 10:00 PM-6:30 AM, according to business need.

Key Responsibilities

• Supervise Shift Operations – Acts as shift commander of LEU operations to supervise daily shift operations, ensuring compliance with standard operating procedures and general orders. Utilizes independent thinking and problem solving skills to ensure issues are addressed promptly and when necessary prepares written documentation and/or informs LEU management.
• Performance Management – Establishes and maintains a working environment conducive to positive morale, inclusion, quality, innovation and teamwork. Evaluates and provides ongoing training and development of staff including performance reviews and regular feedback. Recommends and in some cases administers staffing changes and disciplinary actions.
• Administrative Duties – Carries out administrative functions to include, but not limited to; generation of daily shift assignments ensuring adequate coverage, daily testing of pertinent department equipment, review of shift reports and logs ensuring completion, accuracy, and appropriate distribution of information.
• Serves as a representative of the LEU, at internal and external meetings.
• Performs other duties as assigned or requested.
• Adheres to the Bank’s attendance policies through regular and prompt attendance.

Education and Experience

• High school diploma/GED and 9 years of related work experience or
• Two years of college and 7 years of related work experience or
• Bachelor’s degree and 5 years of related work experience
• Ability to complete, or have completed Federal Reserve System Basic Law Enforcement Course (BLEC)
• Ability to complete, or have completed the Field Training and Evaluation Program (FTEP)

Knowledge and Skills

• Basic ability to operate office equipment
• Basic ability to perform independent research
• Intermediate Customer Service skills
• Intermediate Leadership/Supervisory/Management skills
• Intermediate knowledge of Microsoft Office tools
• Basic presentation skills
• Intermediate problem solving and analytical skills
• Intermediate public speaking skills
• Intermediate knowledge of regulations, procedures, and practices of a specific discipline: LEU Standard Operating Procedures and General Orders
• Intermediate Relationship management
• Basic strategic thinking/planning
• Intermediate teamwork/collaboration skills
• Intermediate verbal and written communication skills

The expected starting salary range for the LEU Operations Supervisor is between $73,400 and $91,800 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions            

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. 

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [email protected].

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions.  If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.  

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Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryOperations Family Group

Work ShiftSecond (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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