Job Title: Lettings Manager
Location: Earlsfield
Salary: OTE: of up to £65,000.00 per annum
Hours: Monday - Thursday; 8:45am - 6:30pm, Friday; 8:45am - 6:00pm, Saturday; 9:00am - 4:00pm (on rota basis). When required to work a Saturday you will be awarded a day in lieu.
Driving Licence: Please note, that you must have a full UK Driving Licence.
Contract Type: Fixed term contract (maternity cover contract).
About Stirling Ackroyd:
Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by LRG.
In this instance, we are looking for an enthusiastic and experienced Lettings professional who is looking for their next step in their career. The main responsibility of this role is to take full accountability as the branch manager to drive the profitability of the branch. This will consist of duties such as;
Identifying areas of improvements to meet targets and expectations
Maintaining a comprehensive register, generating and winning market appraisals and instructions
Maintaining and increasing the managed portfolio, and balancing with Rent Collect and Let Only business
Coaching and motivating across the lettings team to achieve and exceed results, leading by example
Consistently driving and delivering an outstanding customer experience (5* reviews)
Keeps up to date with legislative compliance and demonstrates strong industry knowledge
The ideal candidate would have/ be;
A proven and successful track record of working in the residential lettings section at a senior level
Some experience in people management, coaching and developing team members
Strong understanding of the residential lettings industry sector & the local lettings market
Strong verbal and written communication skills
Structured and organised
Resilient and consistent
Keen and competitive nature to succeed
Benefits:
Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
Retail discounts.
Regular awards & incentives for Top Achievers.
Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
Excellent parental leave & company fertility policy in place.
Structured training & support.
Stirling Ackroyd as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Skills Required
- Full UK driving licence
- Proven successful track record in residential lettings at a senior level
- Experience in people management, coaching and developing team members
- Strong understanding of the residential lettings industry and local lettings market
- Strong verbal and written communication skills
- Structured, organised, resilient and target-driven
- Knowledge of legislative compliance relevant to lettings
- Willingness to work specified hours including rota’d Saturdays and take days in lieu
- Ability to deliver outstanding customer experience and achieve 5* reviews/targets
What We Do
Stirling Ackroyd Group is a London-based real estate agency with roots dating back to 1873. They provide comprehensive property services including residential and commercial sales and lettings, new homes, and chartered surveying across London and the South East. With over 30 branches, they are dedicated to helping clients find their dream homes and maximize their prized assets through expert guidance and professional property management.
