Lettings Consultant

Posted Yesterday
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London, Greater London, England, GBR
In-Office
Junior
Agency • Professional Services • Real Estate
The Role
Conduct tenant qualification, property viewings, lettings negotiations, landlord support, and tenancy progression through move-in. Deliver excellent customer service, generate referrals, secure new business, and develop market appraisal skills. The role requires residential lettings experience, sales ability, negotiation skills, relationship building, initiative, and adaptability.
Summary Generated by Built In

Job Title: Lettings Consultant    

Location: Earlsfield

Brand: Stirling Ackroyd

Salary: Competitive Salary Package

Hours: Monday - Thursday; 8:45am - 6.00pm, Friday; 8:45am - 5pm, Saturday; 10:00am - 4:00pm (on rota basis). When required to work a Saturday you will be awarded half a day in lieu.

Contract Length: 12 Months Maternity cover

Driving Licence: Please note that you must have a full UK Driving Licence.

Job Summary and Key Responsibilities:   

Do you have a solid Estate Agency background? Are you motivated, enthusiastic and career driven? If the answer is yes; this position could offer you a fantastic opportunity to join an industry leading Property Company and further your Estate Agency career.

The role of Lettings Negotiator is exciting and rewarding!

Duties will include:

  • You will be involved in qualifying prospective tenants, identifying their property needs and helping them to find the right rental property.

  • You will be responsible for conducting viewing appointments with prospective tenants and working with your landlords to provide the right marketing support and advice through negotiating a tenancy, and assisting the progress through to move in day.

  • The highest levels of customer service must be delivered at all times, and you will also be expected to generate business referrals to other divisions of The Acorn Group.

The ideal candidate will be willing to learn how to carry out Market appraisals and want to further their career to Senior Negotiator level.

Skills required:

  • At least six months to one years experience as a residential lettings agent and a proven track record in securing new business.

  • Excellent sales ability.

  • High level of customer service skills.

  • Good telephone manner and positive attitude.

  • The ability to negotiate.

  • Tenacity and be a self-starter with the drive to succeed.

  • Ability to build and nurture trusted relationships at all levels.

  • Be responsive to change.

We have the highest expectations of our staff, but the reward is an enjoyable work environment with fantastic earning potential, fantastic incentives along with personal recognition and development for achieving exceptional results.

What we can offer you:

  • Proven track record for career growth and advancement within the company

  • Market leading training and ongoing professional development

  • Supportive and collaborative team environment

Benefits:

  • Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.   

  • Retail discounts.   

  • Regular awards & incentives for Top achievers.   

  • Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.

  • Excellent parental leave & company fertility policy in place.   

  • Structured training & support.   

Stirling Ackroyd as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.      

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.   

Skills Required

  • At least six months to one year of experience as a residential lettings agent
  • Proven track record in securing new business
  • Excellent sales ability
  • High level of customer service skills
  • Good telephone manner and positive attitude
  • Ability to negotiate
  • Tenacity and self-starter mentality with drive to succeed
  • Ability to build and nurture trusted relationships at all levels
  • Ability to respond to change
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The Company
290 Employees
Year Founded: 1873

What We Do

Stirling Ackroyd Group is a London-based real estate agency with roots dating back to 1873. They provide comprehensive property services including residential and commercial sales and lettings, new homes, and chartered surveying across London and the South East. With over 30 branches, they are dedicated to helping clients find their dream homes and maximize their prized assets through expert guidance and professional property management.

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