Lending Product Manager - Lending and Banking Services

The Opportunity
As Lending Product Manager, you will help execute the strategy, design, launch, and optimization of lending solutions across high-net-worth and business owner segments. You'll architect scalable platforms, streamline advisor experiences, and fuel firm-wide growth and be the engine behind measurable business outcomes, translating vision into execution and complexity into simplicity. You will work across business units, vendors, and enterprise functions to build world-class lending products that unlock client value, enable advisor success, and differentiate the firm in a competitive marketplace.
The Team
Step into a high-impact role at the heart of MassMutual Wealth Management. As a member of the Wealth Management organization, you will join a team of passionate experts across multiple disciplines including Product, Financial Planning, Practice Management, Lending & Banking, Trust, Investments and Operations. Whether it's advice on investment strategies, retirement planning, estate planning, lending and banking, or trust services, our goal is to provide innovative and effective solutions that positively impact advisors and clients. We are committed to transforming the way our clients manage their wealth and plan for the future.
Lending and Banking Services delivers strategic borrowing solutions that enhance client wealth strategies. the Lending Product Manager will report to the Head of Lending Product and Pricing and you'll collaborate with leaders across product, risk, operations, and technology, as well as external lenders and vendors. Expect a fast-paced, intellectually rich environment where your decisions influence the future of lending and clients' liquidity needs.
The Impact
Your leadership will ignite business growth, sharpen strategic expertise, and deliver transformative results. You'll take ownership of high-visibility initiatives, collaborating with cross-functional teams to drive innovation and measurable success. As the catalyst behind elevating MassMutual's Wealth Management Lending platform, you'll expand and enhance our product offerings, set new industry benchmarks, and create lasting value for clients, positioning yourself at the center of a business that's redefining what's possible in lending and Wealth Management.
Key Responsibilities include, but are not limited to:
Product Management & Execution

• Build and execute multi-year product roadmaps aligned with revenue growth, cost, and risk objectives.
• Proactively identify new lending verticals and market opportunities that expand our portfolio while managing risk exposure.
• Forecast lending business metrics and inform pricing strategies that contribute to growth models across economic environments.
• Create precise, insight driven client and advisor personas that shape product strategy, elevate user experience and accelerate adoption.
• Drive product definition, gather market intel, lead feasibility testing, and validate new offerings.
• Partner with legal, compliance, technology, and operations to deliver compliant, scalable, and client-ready products.

Strategic Partnership & Platform Development

• Lead high-impact partnerships with third-party lenders to source lending solutions, elevate client and advisor experience, and strategically expand and optimize the product platform.
• Source, negotiate, and integrate third-party lending partners to deliver differentiated lending solutions.
• Lead onboarding and oversight of referral lender programs from documentation and due diligence to execution.
• Maintain audit-ready records, track SLAs, and ensure operational excellence across all partner relationships.
• Build prototypes, map user flows, and iterate based on direct advisor and client feedback.
• Establish regulatory and risk policy compliance through streamlined control implementation and audit-ready documentation

Product Delivery and Distribution

• Partner with marketing and distribution to launch impactful campaigns that drive adoption of loan programs.
• Deliver clear, actionable product materials to advisors- process guides, FAQs, toolkits - designed to build advisor confidence in lending and deposits products.
• Monitor field feedback, analyze usage trends, and use insights to drive enhancements and solve friction points.
• Track key KPIs, pipeline metrics, and satisfaction scores; translate data into decisions and scalable solutions.

The Minimum Qualifications

• Bachelor's degree
• 7+ years' experience in the financial services industry ; inclusive of at least 5 years of both lending and product management experience.
• 2+ years' experience onboarding, designing end-to-end process flows and managing new product offerings.
• 3+ years of experience working with Microsoft Suite (Word, Excel, PowerPoint).
• Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA.

The Ideal Qualifications

• 7+ years of lending and product management experience.
• Proven experience in Securities-Based Lending (SBL), with additional exposure to specialized lending areas such as aircraft, yacht, and agricultural financing
• Skilled communicator: proactive and effective written and verbal communication able to effectively align cross-functional teams and collaborate with internal and external stakeholders.
• Proven ability to organize complex workflows and execute against multiple priorities at speed.
• Sharp attention to detail with a mindset for scalability and operational precision.
• Track record of leading strategic planning, business transformation, or product innovation that delivered measurable growth.
• FINRA Series 6, 7 or 24

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Wealth Management Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
Salary Range: $141,300.00-$185,400.00