Lending Operations Project Lead (Vice President Product Owner) – LoanIQ Enablement and Platform Management
Team/Role Overview
The Operations Core Project Lead (VP Product Owner) is responsible for supporting the ongoing enablement, enhancement, and maintenance of the LoanIQ platform within Global Wholesale Lending Operations. The role serves as a key liaison between Operations, Business, and Technology teams, ensuring the successful delivery of platform capabilities that support operational efficiency, regulatory compliance, and business growth.
The successful candidate will be a subject matter expert in both LoanIQ and Syndicated Lending Operations, with strong expertise across Agency, Participation, Bilateral, and Secondary Loan Trading products. They will drive product backlog management, support strategic initiatives, facilitate business requirements gathering, coordinate User Acceptance Testing (UAT), and ensure successful implementation of new functionality and platform enhancements.
What you'll do:
Act as Product Owner for LoanIQ platform initiatives, enhancements, and operational readiness activities.
Manage and prioritize the product backlog, ensuring alignment with business objectives and regulatory requirements.
Partner with Operations, Technology, and Business stakeholders to define requirements, acceptance criteria, and delivery priorities.
Support Agile delivery processes including planning, refinement, sprint reviews, and release activities.
Drive User Acceptance Testing (UAT), defect management, and production readiness activities.
Provide subject matter expertise across syndicated lending products including Agency, Participation, Bilateral, and Secondary Loan Trading.
Support production issue resolution, root cause analysis, and continuous process improvement initiatives.
Develop procedures, training materials, and business communications to support platform adoption and operational excellence.
Identify, escalate, and track risks, issues, and dependencies to ensure timely resolution.
Collaborate with global stakeholders across Operations, Technology, Product, and Transformation teams.
What we need from you:
Extensive experience with LoanIQ platform functionality and Wholesale Lending Operations.
Strong knowledge of syndicated lending products and end-to-end operational processes.
Experience working in Agile delivery environments and product ownership roles.
Demonstrated ability to manage complex programs, influence stakeholders, and drive results across global teams.
Strong analytical, problem-solving, communication, and organizational skills.
Education:
Bachelor’s/University degree required.
Master’s degree preferred.
What we can offer you:
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
Opportunity to receive an annual discretionary incentive award
Special offers and discounts for employees
Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:
https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Operations - Core------------------------------------------------------
Job Family:Operations Project Management------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location Full Time Salary Range:zł241,750.00 - zł411,650.00------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Extensive experience with LoanIQ platform functionality and Wholesale Lending Operations.
- Subject matter expertise across syndicated lending products (Agency, Participation, Bilateral, Secondary Loan Trading).
- Strong knowledge of end-to-end syndicated lending operational processes.
- Experience working in Agile delivery environments and product ownership roles.
- Demonstrated ability to manage complex programs, influence stakeholders, and drive results across global teams.
- Experience driving User Acceptance Testing (UAT), defect management, production readiness, and root cause analysis.
- Strong analytical, problem-solving, communication, and organizational skills.
- Bachelor's/University degree.
- Master's degree.
- Ability to develop procedures, training materials, and business communications to support platform adoption.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
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