Description
The coordinator would take ownership of recurring work, including:
• Policy updates and document formatting, including drafting support, version control, and prep for review
• SOAP reporting
• Accounts payable, invoicing, and expense processing
• Calendar and meeting scheduling
• Event and meeting planning
• Research and information gathering to support decisions
• General administrative support that keeps the division moving
• Budget management and updates
Requirements
Experience and Knowledge:
- Minimum two years administrative experience (executive experience preferred) that required good decision-making, problem-solving, and communication skills. Demonstrated ability to create and prepare professional and accurate business documents.
- Highly proficient with Microsoft Office.
- Basic knowledge of Credit Union products and services, features, and benefits.
Education:
- Two-year college degree in general business or equivalent combination of relevant education, training, and experience may be substituted for a degree.
Interpersonal Skills:
- Possesses exceptional interpersonal skills as demonstrated by situational awareness, conflict resolution, and continuous improvement.
- Able to interact effectively with members, staff, all levels of management, board members and volunteers.
- Demonstrated ability to establish and maintain long-term, trusting relationships with management, employees, volunteers, and external stakeholders.
- Demonstrated ability to handle difficult situations and manage conflict in a positive, professional, and productive manner.
- Functions effectively within a team environment by working to the best interest of the team and organization as a whole.
Communication:
- Possesses advanced verbal and written communication skills.
- Displays high level of emotional intelligence when communicating with internal and external stakeholders.
Other Skills:
- Demonstrated ability to adapt to new or unexpected situations and changing priorities.
- Demonstrates strong rational and strategic thinking skills.
- Upholds a high level of confidentiality, discretion, and diplomacy.
- Able to handle/prioritize multiple tasks effectively to meet deadlines. Demonstrates excellent organizational and time-management skills.
- Able to train and influence team members toward effective administrative support functions and high-quality results.
- Exhibits high levels of accuracy, sound judgment, and initiative.
- Flexible; able to work occasional evenings when needed.
Skills Required
- Minimum two years administrative experience (executive experience preferred)
- Demonstrated ability to create and prepare professional, accurate business documents
- Highly proficient with Microsoft Office
- Basic knowledge of Credit Union products and services
- Two-year college degree in business or equivalent combination of education/training/experience
- Advanced verbal and written communication skills and high emotional intelligence
- Exceptional interpersonal skills, conflict resolution, and ability to build trusting relationships
- Strong organizational, time-management, accuracy, judgment, and ability to prioritize multiple tasks
- Ability to maintain confidentiality, discretion, and diplomacy
- Able to train and influence team members toward effective administrative support functions
- Flexible; able to work occasional evenings when needed
What We Do
Sunward (formerly Sandia Laboratory Federal Credit Union) is a not-for-profit, member-owned financial cooperative based in New Mexico. It provides a range of financial services, including checking and savings accounts, mortgages, and various loan products. The organization focuses on serving its members through financial education and community support, aiming to provide high-value, personal service while operating as a different kind of financial institution.
