Jobs at Sunward

Supervises consumer lending and loan-processing operations across auto, personal, credit card, and home equity products. Leads staff, manages workflow and performance, supports loan origination and underwriting, ensures regulatory compliance, develops lending policies and products, monitors risk, and maintains service and production goals. Requires strong consumer lending knowledge, leadership skills, familiarity with loan origination systems, and at least four years of related experience.

Supports credit union financial operations through accounts payable, payroll, cash and account reconciliations, investment postings, wire transfers, financial reporting, general ledger balancing, credit card settlement, indirect lending activity, and month-end closing. The role also prepares government reports, maintains knowledge of credit union products, and refers members to appropriate services.

Originate mortgage loans for diverse, bilingual, and underserved borrowers in Clark County. Build and manage client relationships, structure loans using appropriate mortgage products, explain lending topics clearly, comply with mortgage regulations and SAFE Act requirements, and manage multiple initiatives with strong organization and attention to detail. The role requires frequent travel, computer-based work, and collaboration with internal teams.

Lead lending product roadmap and lifecycle, prioritize features, collaborate with stakeholders and tech, analyze metrics and market trends, drive go-to-market and competitive pricing reviews, mentor product managers, and recommend lending products to optimize member outcomes and portfolio protection.

Operates and administers the organization’s Compliance Management System, including regulatory change management, compliance monitoring and testing, policy maintenance, complaint management, issue tracking, risk assessments, reporting, and examination support. Coordinates with business units, risk teams, Legal, and control partners; maintains compliance documentation and calendars; prepares reports; supports audits and regulatory examinations; and escalates significant compliance concerns.

Administers business continuity, disaster recovery, incident response, and member complaint programs within the enterprise risk function. Conducts business impact analyses, maintains continuity and incident plans, coordinates tabletop exercises, tracks remediation, prepares regulatory and management reporting, and supports audits and examinations. Investigates complaints, identifies root causes, ensures regulatory compliance, and escalates high-risk issues. Collaborates with IT, Information Security, Compliance, Fraud, Legal, and business leaders to strengthen operational resilience.

Processes and audits commercial business loans, ensuring complete documentation, regulatory compliance, accurate loan servicing, UCC filings, title and insurance records, and timely closings. Supports commercial lenders with account research, payments, payoff calculations, reporting, member service, business development, and issue resolution. Provides onboarding and training for processing staff while coordinating with internal departments and maintaining business loan files.

Supports enterprise risk management through KRI and KPI development, dashboarding, risk trend analysis, ROC and Board reporting, RCSA program development, model risk oversight, issue management, vendor risk, and regulatory examination support. Coordinates with Compliance, Fraud, Finance, and business units to validate data, maintain risk documentation, monitor risk appetite thresholds, and improve enterprise risk processes.

Provides member-focused financial service in a credit union branch, including routine transactions, account opening, consumer loan support, needs-based product recommendations, and proactive outreach. Works toward individual and branch sales goals while educating members on digital banking, following established workflows, and complying with BSA/AML, OFAC, privacy, and lending requirements. Escalates complex needs and exceptions to senior staff while building foundational knowledge through training and coaching.

Executive leader responsible for strategy, growth, and governance of commercial lending, business services, treasury management, and commercial deposits. Oversees credit policy, risk governance, product development, portfolio performance, regulatory compliance, operations, and talent development. Partners with executive leadership, IT, marketing, and audit to drive financial performance, member-focused service, and scalable operational improvements.

Lead and manage lending product and analytics team to deliver product roadmaps, ensure regulatory compliance, oversee operational controls, monitor KPIs, drive process improvements, and resolve member service issues. Coach and develop staff, allocate resources, coordinate cross-functional initiatives, and translate analytics into actionable product and operational recommendations to meet credit union goals.

Originate and manage commercial loan and deposit relationships for the credit union. Prospect and close new business, analyze tax returns and financial statements, approve loans within authority, manage sales pipeline and marketing activities, and deliver high-quality member service and referral development.