As a key member of the Leisure Travel team, the Leisure Travel Advisor will join our busy Dallas office. This is an exciting opportunity for a travel professional who is passionate about creating exceptional travel experiences and delivering outstanding customer service. If you thrive in a fast-paced environment, enjoy building client relationships, and excel at managing complex travel arrangements, we would love to hear from you!
95% On-site position (Dallas office) / 5% Remote
Hours: Monday to Friday - 7:00 am to 4:00 pm or 8:00 am to 5:00 pm CST
Expedition Expectations
- Plan and book leisure travel including air, hotel, car rentals, cruises, and vacation packages
- Provide expert recommendations and personalized travel solutions
- Utilize GDS systems to complete bookings efficiently and accurately
- Maintain client profiles and reservations using CRM systems such as ClientBase
- Deliver outstanding customer service before, during, and after travel
- Handle changes, cancellations, and problem resolution with professionalism
- Manage multiple client requests and deadlines simultaneously
Passport to Success
- Minimum 2 years of experience in the travel industry
- Working knowledge of GDS systems (Sabre preferred)
- Experience with ClientBase or similar CRM systems
- Proficiency with city, airline, hotel, and car rental codes
Going the Extra Mile
- Strong knowledge of global geography and travel destinations
- Excellent communication and interpersonal skills
- Exceptional organizational and time-management abilities
- High attention to detail and accuracy
- Ability to work independently with minimal supervision
- Proven ability to deliver consistent, high-quality customer service
Skills Required
- Minimum 2 years of experience in the travel industry
- Working knowledge of GDS systems
- Experience with Sabre
- Experience with ClientBase or similar CRM systems
- Proficiency with city, airline, hotel, and car rental codes
- Strong knowledge of global geography and travel destinations
- Excellent communication and interpersonal skills
- Exceptional organizational and time-management abilities
- High attention to detail and accuracy
- Ability to work independently with minimal supervision
- Proven ability to deliver consistent, high-quality customer service
What We Do
Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit www.dt.com. Additionally, Creative Group, a subsidiary of Direct Travel, designs global programs and experiences that reward excellence and inspire people to reach their full potential – we call it Thrivability. Creative Group is a full-service performance improvement company specializing in meetings and events, group incentive travel, employee engagement and recognition, sales incentives and channel loyalty programs. Creative Group serves a client roster of Fortune 500 companies in a broad range of industries.
