Leisure Sales Manager
Yountville, CA
Nestled on 22 acres of stunning landscapes in the heart of Napa Valley, Estate Yountville stands as a premier luxury retreat. Recognized by Condé Nast Traveler in 2024 as one of California's best hotels and voted the most beautiful boutique hotel in Napa Valley, the estate offers 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two tranquil pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event space. With culinary experiences that blend Northern California bounty with European elegance, Estate Yountville provides an exclusive sanctuary of refined luxury and beauty.
Position Overview:
We are seeking a dynamic and experienced Leisure Sales Manager to drive market growth and strengthen our presence within key corporate and leisure segments. This role involves developing strategic partnerships, managing targeted accounts, and executing sales initiatives that align with the estate’s branding and revenue objectives.
Key Responsibilities:
- Focus on cultivating relationships with key corporate, leisure, wholesale, and tour & travel partners domestically and internationally.
- Develop and maintain a comprehensive travel schedule for sales calls, trade shows, and industry events to foster business development and brand awareness.
- Oversee daily coordination with agency accounts, collaborating with hotel teams and Revenue Management to maximize revenue opportunities.
- Conduct ongoing training programs for hotel staff to ensure consistency in service and sales approaches.
- Build and maintain trusted relationships with key decision-makers, delivering measurable and sustainable results.
- Possess a broad understanding of international source markets and leverage this knowledge for targeted sales efforts.
- Implement communication programs to engage and expand the key account database.
- Support wholesale account strategies through agent training, special events, and active participation in trade shows.
- Assist in the development of annual budgets and marketing plans.
- Organize and participate in familiarization trips (FAM trips) to promote the estate’s offerings.
- Create compelling booking incentives for low-demand periods.
- Deep understanding of luxury guest expectations and 5-star service delivery.
- Provide input into the guest journey, pre-arrival touchpoints, and post-stay engagement to enhance guest loyalty
- Identify and execute key selling strategies to position the estate effectively within partner networks.
- Demonstrate positive leadership qualities, serving as a role model for the sales team and other hotel departments.
- Perform additional duties as assigned by the Director of Sales.
Qualifications & Skills:
- Bachelor’s degree or equivalent professional experience; active membership in relevant associations preferred.
- 3-5 years of luxury hotel sales experience, with a strong focus on the Tour & Travel segment.
- A robust portfolio of leisure customers and strong relationships with leading travel consortia
- Deep understanding of luxury guest expectations and 5-star service delivery
- Extensive knowledge of the designated geographic markets and the ability to travel efficiently within the territory.
- Exceptional interpersonal skills, with the patience, tact, and diplomacy required to engage internal and external stakeholders.
- Strong forecasting, decision-making, and strategic thinking abilities.
- Professional demeanor and presentation.
- This position is non-remote; candidates must be able to work onsite at the estate.
Why Join Us?
Hotel Villagio & Vintage House offer competitive compensation, comprehensive benefits, and the chance to be part of a vibrant and passionate team dedicated to excellence in hospitality.
Equal Opportunity Employer:
Hotel Villagio and Vintage House are proud to be equal opportunity employers (Minorities/Females/Disabled/Veterans).
Learn more about us at https://www.theestateyountville.com/.
PM22
Skills Required
- Bachelor's degree or equivalent professional experience
- 3-5 years of luxury hotel sales experience
- Strong focus on the Tour and Travel segment
- Portfolio of leisure customers and relationships with leading travel consortia
- Deep understanding of luxury guest expectations and five-star service delivery
- Knowledge of designated geographic markets and ability to travel efficiently within the territory
- Exceptional interpersonal, patience, tact, and diplomacy skills
- Strong forecasting, decision-making, and strategic thinking abilities
- Professional demeanor and presentation
- Ability to work onsite at the estate; position is non-remote
- Active membership in relevant associations
What We Do
Like Napa Valley itself, Estate Yountville is a place of exquisite contrasts. Refined, yet relaxed. Expansive, yet intimate. Elevated and exclusive, yet welcoming and friendly. Set on 22 lush acres in Yountville, the most coveted location in Napa, The Estate offers prime access to the best of this world-renowned region—which extends beyond wine, and ventures deeper than cuisine. It presents opportunities to witness artisans at the pinnacle of their craft, to indulge in your passions, and to explore new pursuits, all while forging stronger connections. Here, among the incomparable natural landscape, you’ll discover something more than a resort, but a community unto itself. Connected by winding paths, The Estate features 192 refined guest rooms divided between both ends of the property, a private vineyard, two pools, a spa with 12 treatment rooms and suites, as well as event spaces totaling more than 55,000 square feet—the most extensive in all of Napa Valley. The Estate’s culinary experiences offer complementary contrasts as well, blending Northern California’s bounty with European flair at our restaurants—the Italian-inspired Bottega, the Spanish-influenced Coqueta, and Ottimo, where you can dine, try wines, and procure provisions for whatever’s next. It's a different kind of wine country escape, a sanctuary that can serve as a foundation for your Napa adventures—or as the focus of them. Where a sense of exploration and discovery abounds, curated experiences await, and the best of Napa is quite literally just steps away. At The Estate, there’s always good reason to raise your glass.
