The Role
Provides administrative and solicitor support in a busy legal environment. Responsibilities include drafting correspondence, completing legal forms and documents, extracting information from case files, managing workloads and deadlines, supporting lawyers across complex caseloads, and delivering empathetic client care. The role requires accuracy, organisation, communication skills, legal administrative experience, Microsoft Office proficiency, and the ability to learn internal systems.
Summary Generated by Built In
Join our dynamic team as a Support Assistant, you'll play a pivotal role in providing administrative and solicitor support. This position requires a blend of technical proficiency, exceptional organisational skills, and effective communication abilities. You'll be integral to ensuring the smooth operation of our branch and supporting the firm's overarching goals.
What the role involves...
We’re looking for someone who can work independently and thrive in a busy environment, with the ability to proactively manage their workload and meet deadlines with accuracy. The ideal candidate will have both technical and administrative experience within a legal setting, including drafting correspondence and completing legal forms and documents for clients, courts, and third parties.
Excellent attention to detail is essential, as the role involves extracting and interpreting key information from case files. Strong communication and client care skills are also important, along with the ability to empathise with vulnerable clients. Proficiency in Microsoft Office is required, and the ability to quickly learn and adapt to new systems is expected. Full training will be provided on our internal systems and processes.
Excellent attention to detail is essential, as the role involves extracting and interpreting key information from case files. Strong communication and client care skills are also important, along with the ability to empathise with vulnerable clients. Proficiency in Microsoft Office is required, and the ability to quickly learn and adapt to new systems is expected. Full training will be provided on our internal systems and processes.
Who we are looking for...
This is an excellent opportunity for an organised and highly motivated individual who is committed to delivering outstanding service. The role involves providing comprehensive administrative support across a wide range of tasks, requiring efficiency, attention to detail, and a proactive approach. You will work closely with lawyers and support colleagues on a diverse caseload, including high-profile and complex matters, playing a key role in ensuring we deliver the best possible outcomes for the clients we represent.
Why join us?
- Contributory pension scheme
- Additional leave over Christmas
- Permanent health insurance
- Healthcare Cash Plan (Medicash)
- Life assurance
- 23 days annual leave (in addition to bank holidays)
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Subsidised sports and social club
- Annual travel and parking loans
- Financial assistance for professional development
About
For 100 years, leading social justice law firm, Thompsons Solicitors, has been fighting for the rights of the injured and mistreated and changing lives for the better. Since 1921, we have stood shoulder-to-shoulder with trade unions to implement key legal reforms and give a voice to those who might otherwise have been disadvantaged and marginalised.Thompsons ran:• the case that established the right for injured workers to be compensated in 1937• the first asbestos case that was successful in the House of Lords in 1972• the first equal pay for equal value claim in the UK (1988) and later in Europe (1993)• the case against UK construction companies for blacklisting union members in 2016• hundreds of cases on behalf of women who received negligent treatment at the hands of disgraced breast surgeon, Ian Paterson (2017) and behalf of those injured by mesh (2019).Today, Thompsons employs 800 staff who work at 18 offices right across the UK. Key areas of legal specialism include: personal injury, serious injury, asbestos diseases, medical negligence, road traffic accidents, accidents at work, industrial diseases and trade union law. As a point of principle, the firm has never worked for employers or insurers.Over the last 100 years, we have consistently won the cases that have advanced the law for working people, but, as long as there are employers who put profit before the safety and rights of their workforce, there is always more to do. We continue to expose injustice, holding those responsible to account and campaigning for positive change. We want to hear from anyone who is keen to progress a legal career with a firm that won’t let up in its quest for fairness. Visit www.thompsons.law or call 0800 0 224 224 Thompsons Solicitors is a trading name of Thompsons Solicitors LLP.
Skills Required
- Technical and administrative experience within a legal setting
- Experience drafting correspondence and completing legal forms and documents
- Excellent attention to detail and ability to interpret information from case files
- Strong communication and client care skills
- Ability to work independently, manage workloads proactively, and meet deadlines accurately
- Proficiency in Microsoft Office
- Ability to quickly learn and adapt to new systems
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The Company
What We Do
Thompsons Solicitors is a prominent UK law firm established in 1921, specializing in personal injury, employment rights, and trade union law. With 18 offices across the UK, the firm exclusively represents injured or mistreated individuals and trade union members, never acting for employers or insurance companies. They are dedicated to social justice, campaigning for legal reforms, and securing compensation for clients in cases involving workplace accidents, asbestos diseases, and medical negligence.
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