Legal Settlement & Closing Specialist | Onsite | Bilingual (English/Spanish)

Join an Award-Winning Personal Injury Law Firm

At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time.

Recognized as one of the Best Places to Work for consecutive years, we're committed to creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.

We're looking for an experienced Bilingual Personal Injury Settlement & Reductions Specialist who is passionate about helping clients successfully reach the final stage of their case. In this role, you'll negotiate medical balances, coordinate settlement documentation, and ensure every client receives exceptional service throughout the closing process.

If you enjoy negotiating, solving problems, and delivering outstanding client experiences, we'd love to meet you.

The Ward Law Group is seeking an experienced Legal Settlement & Closing Specialist to support the successful resolution of plaintiff personal injury cases. Experience negotiating medical liens, coordinating settlements, and communicating with clients, providers, and insurance companies is highly preferred.

What You'll Do

As a Settlement & Reductions Specialist, you'll play a vital role in maximizing client recoveries and ensuring a seamless closing experience.

Responsibilities include:

• Negotiate medical liens and provider balances to maximize client settlements
• Review settlement documentation for accuracy and completeness
• Communicate regularly with clients regarding the status of their settlement
• Coordinate with medical providers, insurance companies, and lienholders
• Obtain and organize medical records, billing statements, and settlement documentation
• Verify insurance coverage and medical balances
• Maintain accurate documentation within Litify and other case management systems
• Conduct quality reviews to ensure timely case progression
• Collaborate with attorneys and internal departments to facilitate efficient case closings
• Deliver exceptional customer service throughout the settlement process

What We're Looking For

We're seeking someone who is organized, proactive, and enjoys helping clients during one of the most important stages of their legal journey.

You'll Thrive Here If You...

✔ Enjoy negotiating and finding solutions

✔ Take pride in delivering outstanding client service

✔ Are highly organized and detail-oriented

✔ Work well independently while collaborating with a team

✔ Enjoy working in a fast-paced environment

✔ Want opportunities to grow your legal career

Required Qualifications

• Recent or prior experience (minimum 1 year) as a Personal Injury Closing Specialist, Reductions Specialist, Settlement Specialist, or in a similar role within a Plaintiff Personal Injury law firm.
• Fluent in both English and Spanish
• Experience negotiating medical liens, provider balances, and settlement reductions
• Strong knowledge of settlement disbursement and case closing procedures
• Experience communicating with medical providers, insurance carriers, clients, and lienholders
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience using Litify, Salesforce, Filevine, SmartAdvocate, Clio, or similar legal case management software
• Experience working in a high-volume plaintiff personal injury practice

Benefits

Eligible employees enjoy a competitive benefits package, including:

• Medical, Dental & Vision Insurance
• Company-paid Life Insurance
• Short-Term & Long-Term Disability
• Supplemental Insurance Options
• 401(k) with Company Match
• Paid Time Off
• Employee Assistance Resources

Join Our Team

At The Ward Law Group, every role contributes to changing lives. If you're looking for an opportunity where your skills, attention to detail, and dedication to client service can make a meaningful impact, we'd love to hear from you.

Apply today and become part of a team that's committed to excellence, growth, and serving our clients with compassion.

The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.