Legal Recovery Consultant

Location: Woodstock, Cape Town

Type: Full-time | On-site

Reports to: Internal Attorney

The Position

The Litigation Portfolio Administrator is responsible for the day-to-day operational management of the active litigation pipeline.

This person is the primary point of contact between Nimble Legal and its external attorney panel on all operational matters and is the custodian of the litigation workflow, which underpins all management reporting, SLA monitoring, and strategic decision-making.

This role carries substantial responsibility and requires a high level of independent judgment. The successful candidate will report directly to the Senior In-House Attorney and must be capable of managing their responsibilities with minimal supervision. Candidates who require ongoing guidance on litigation process will not be suitable for this position.

Why Join Us?

⚖️ Hands-On Legal Experience: Work closely with our Internal Attorney.

💼 Comprehensive Benefits Package: Enjoy peace of mind with our benefits, including Funeral Cover, Life Cover, Disability Cover, and Medical Cover. You’ll also have access to Paid Birthday Leave, Study Leave, and Maternity Leave — because we care about YOU.

📈 Career Growth & Development: Build a strong foundation in the legal field with opportunities to grow your career within the Nimble Group.

💰 Nimble Prosperity Plan: Plan for your financial future while maintaining access to your funds in emergencies - and hit your performance targets to earn a R1,000 kick-start bonus towards your savings journey!

💻 Stay Connected with Free Wi-Fi: Take a break, stream, or connect with friends - enjoy free Wi-Fi in our pause areas.

🤝 Supportive, People-Centric Culture: Join a collaborative environment where we value teamwork, learning, and continuous improvement.

Key Performance Areas:

Debtor and Surety Engagement

• Execute targeted, outcome-driven engagement with debtors and sureties at the post-summons stage through focused telephonic and written communication.

• Apply a structured approach to debtor interaction and guiding conversations toward a defined outcome.

• Accurately and professionally communicate the legal consequences of non-payment, including the status of proceedings.

• Apply a time-bound engagement strategy, avoiding repeated unproductive contact and escalating non-responsive matters without delay.

Negotiation and Resolution

• Negotiate settlements and structured payment arrangements within management and senior attorney approved parameters, including settlement discounts and instalment arrangements.

• Secure sustainable agreements by confirming debtor capacity and commitment before finalising any arrangement.

• Prepare and issue settlement agreements and payment confirmations.

• Manage payment commitments and follow up on arrangements to ensure compliance.

Escalation and Reporting

• Escalate non-responsive or non-compliant matters for further legal action without delay and with full context.

• Maintain accurate and up-to-date records of all debtor engagement, outcomes, and next steps in the relevant internal system.

• Provide structured updates on engagement progress, conversion outcomes, and identified risks or bottlenecks.

Living the Nimble Values

• Positive Impact: Contribute positively to your team and colleagues.

• Get it Done: Take ownership of tasks and deliver results on time.

• Find Better Ways: Continuously improve processes and efficiency.

• Do the Right Thing: Uphold ethical and professional standards.

Minimum Requirements

• Essential:

o Minimum 3 years in legal debt collections — non-negotiable

o Demonstrated experience engaging directly with debtors and sureties in a legal collections context

o Working knowledge of SA civil litigation process: S129 notice, summons, service, default judgment, and enforcement

o Sound understanding of what may and may not be communicated to a debtor post-summons — legally and ethically

o Proven negotiation capability: ability to secure meaningful, sustainable agreements rather than superficial commitments

o Strong organisational capability: follow-up discipline, accurate record-keeping, and structured reporting

o Ability to work within defined targets, performance metrics, and approval parameters

o Decisive and solution-oriented: takes ownership of outcomes and escalates without hesitation when required

o Proficient in MS Office and digital communication tools

• Advantageous:

o Experience in post-summons or late-stage collections specifically

o Experience in acquired or ceded debt portfolios

o Exposure to matters involving juristic persons and personal sureties

o Familiarity with NCA compliance requirements in a collections environment

o Experience working with AI-assisted drafting tools to verify the output

This position requires a candidate with demonstrated experience in legal debt collections at the post-summons stage. The successful applicant will have the knowledge and judgment to engage professionally and accurately with debtors and sureties, communicate legal consequences correctly, negotiate within defined parameters, and escalate matters decisively when resolution is not achievable.

Ready to Apply?

Apply today and take the next step in your legal career with Nimble Credit Solutions.

Shortlisted applicants will be contacted for an interview (telephonically or in person).

This position is open in line with the Nimble Group Employment Equity Plan.