When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
And that’s just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:Our Law Department is seeking a Legal Operations Specialist position to provide dedicated support for critical legal operations processes and address increasing operational demands. The role will enhance operational efficiency, strengthen business continuity, and improve execution of key workflows across the department. Creating this position will allow legal professionals to focus on higher-value legal work while ensuring consistent, scalable support for the Law Department's evolving needs.
Principal Duties and Responsibilities
- Monitor and coordinate litigation case intake, including preparing and distributing case intake materials to attorneys and leadership.
- Open, maintain, and close litigation and dispute files.
- Administer legal holds and support eDiscovery processes related to litigation matters.
- Manage document filing and records within NetDocuments.
- Coordinate settlement administration, including preparation, tracking, execution, and filing of settlement agreements.
- Support legal triage processes, including DLR and legal inquiry intake.
- Prepare and distribute claim files to outside counsel.
- Coordinate Legal Tracker inbox activities.
- Manage subpoena intake, review requests for completeness.
- Track and coordinate Law Department recognition and reward programs to support equitable utilization across teams.
- Perform other duties as assigned.
Job Specifications:
- High school diploma
- Experience supporting legal, litigation, compliance, or operational processes.
- Strong oral and written communication skills.
- Strong organizational, problem-solving, and time-management abilities.
- Ability to handle confidential information with discretion and sound judgment.
- Proficiency with Microsoft Office applications, document management systems, and information management tools.
- Strong interpersonal skills with the ability to collaborate effectively across teams and with business partners.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
#LI-AS3
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$40,000.00-$75,600.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
UnumSkills Required
- High school diploma
- Experience supporting legal, litigation, compliance, or operational processes
- Proficiency with Microsoft Office applications
- Proficiency with document management systems (e.g., NetDocuments) and information management tools
- Ability to administer legal holds and support eDiscovery processes
- Strong oral and written communication skills
- Strong organizational, problem-solving, and time-management abilities
- Ability to handle confidential information with discretion and sound judgment
- Strong interpersonal skills and ability to collaborate across teams
- Detail-oriented with ability to manage multiple priorities in a fast-paced environment
Unum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unum and has not been reviewed or approved by Unum.
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Healthcare Strength — Benefits are described as starting day one and include medical coverage along with employer-provided life, short-term disability, and long-term disability. On-site amenities like a gym and café are also part of the health-and-extras package in some locations.
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Retirement Support — The retirement offering is positioned as a standout through a high employer 401(k) contribution. This retirement support is repeatedly framed as a key draw within the total rewards package.
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Leave & Time Off Breadth — Paid time off is characterized as generous, with additional personal days and company closure days also described. The time-off program is presented as broader than many peers on paper.
Unum Insights
What We Do
Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Our products and services meet the needs of a diverse workforce that includes four generations, growing ethnic diversity and changing family dynamics. A strong commitment to social responsibility is one of Unum's core values. In fact, we place particular emphasis on contributing to positive change in the communities in which we live and work. Helping our communities become better is a natural extension of the commitment we make each and every day to our customers — to help employers manage their businesses and employees protect their families and livelihoods. We look forward to sharing industry news, community involvement, recognition and other info we hope you find interesting and informative. We encourage your comments and feedback so we can be a valuable resource for you and get to know you a little better.
