Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
Cedar is seeking an experienced Legal Operations Manager to join our Legal & Compliance Team.
The Legal Operations Manager will be responsible for driving process efficiency in Cedar’s legal and compliance operations, bringing creativity, energy, and tech-savvy expertise to support our growing Legal & Compliance Team. Serving as a key operational partner across many internal teams, including Finance, Procurement, Growth, IT Operations, and People, this role will manage contract workflows, support compliance, and drive process improvements. This role is ideal for a self-motivated legal operations professional with a background in contracts management, legal technology, procurement, and corporate administration who thrives in a fast-paced environment and enjoys developing new skills. This position will report to the Sr. Director, Head of Legal and Compliance Operations.
In this position you will:
- Contracts Management:
- Manage and support the process workflow and negotiation cycle for various contract documents, including NDAs, procurement agreements, client agreements, amendments, and renewal order forms.
- Provide vendor contracting support for the Cedar Procurement team and client contracting support for the Cedar Growth team by reviewing and negotiating assigned contract requests, in collaboration with other members of the Legal & Compliance team.
- Assist with improving and managing contract templates and processes to address recurring business needs, and communicate changes clearly and effectively to internal teams.
- Provide project management support for various contracts data collection projects as needed.
- Corporate Administration:
- Oversee insurance policy applications, renewals, questionnaires, insurance certificate requests, and related processes.
- Collaborate with Cedar’s corporate compliance and statutory representation vendor to prepare, review, and manage annual reports, Secretary of State filings and document orders, required notice letters, certifications, information requests, and administrative filings, including tracking and calendaring corporate compliance-related deadlines.
- Collaborate with outside counsel and Cedar attorneys to provide paralegal support as needed (insurance claims, wage garnishments, litigation support).
- Support transactional business development initiatives.
- Legal & Compliance Technology Management:
- Assist with implementation and on-going management of the legal and compliance technology tool stack, including CLM, electronic signature, outside counsel billing, eDiscovery, project management, procurement workflow, vendor risk management, and budget development and tracking.
- Help drive process improvements and support Cedar’s CLM initiatives and updates.
- Assist in solving process and technology challenges that come with rapid growth, partnering closely with IT Operations and People Operations to deliver optimized and efficient process solutions as issues arise.
What we look for in an ideal candidate:
- 5+ years of relevant experience, ideally with experience in both a law firm and an in-house corporate legal team, supporting contracts management, corporate administration, and legal technology.
- Excellent verbal, written, analytical, and persuasive skills, including contract negotiation and the ability to interact effectively and collaboratively with all levels of employees and management.
- Resourceful, inquisitive, and driven to learn new skills with a strong desire to gain a comprehensive understanding of Cedar’s business.
- Strong organizational skills to manage multiple projects with shifting priorities and high attention to detail.
- A team player with superior interpersonal skills, a positive attitude, and a sense of humor who works effectively in a collaborative environment.
- Proficiency in GSuite, Slack, Jira, Confluence, and collaboration tools, including experience using CLM and procurement workflow systems.
Compensation Range and Benefits
- Salary/Hourly Rate Range*: $127,500 - $150,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
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What We Do
Cedar is the AI-powered healthcare financial experience platform, built for the rising cost and complexity of healthcare payments. We help millions of people every year understand and resolve their medical bills with clarity and compassion, while helping healthcare organizations operate more efficiently. We’re combining AI, smart design, and empathy to fix one of healthcare’s most urgent crises.
Why Work With Us
Built on over a billion patient interactions, our platform unifies billing, payments, coverage, and support into one intelligent solution that learns and adapts, delivering stronger results for providers and more empathetic, affordable experiences for patients. We co-innovate with healthcare leaders to make care more accessible and affordable.
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Employees work remotely.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them. For some, that means working from our NYC HQ. Most, (two-thirds) of our employees work remotely and only come to our office for team on-sites
