Legal Operations Manager

Posted Yesterday
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Hiring Remotely in United States
Remote or Hybrid
108K-148K Annually
Mid level
Healthtech • Biotech
The Role
Manage Helix’s legal operations infrastructure, including request intake, workflows, SOPs, legal technology platforms, metrics, contract reviews, renewals, vendor coordination, outside counsel, IP docketing, and corporate filings. The role partners cross-functionally with legal, finance, procurement, and business leaders to improve processes, administer systems, triage matters, and maintain efficient, organized legal operations.
Summary Generated by Built In
Who We Are & What We Do 
At Helix, our mission is simple: to help everyone improve their lives through their DNA.

Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics. 

What is special about this role?
Join Helix’s Legal team as the operational backbone behind everything we do. This role is built for someone who thinks like a chief of staff — someone who sees the full picture of how a legal team runs, spots the gaps before anyone else does, and moves quickly to close them. You won’t wait to be told what needs building; you’ll already be working on a solution.
As our Legal Operations Manager, you will own the systems, processes, and infrastructure that allow our team to focus on high-value legal and compliance work. From managing contract workflows and legal technology platforms to triaging incoming legal requests and driving process improvement initiatives, you’ll be the connective tissue between the Legal team and the rest of the business. You’ll work cross-functionally in a hybrid remote environment, partnering directly with legal, finance, procurement, and business leaders to keep legal operations running smoothly and at pace with Helix’s growth.

This is a role for someone who brings a bias toward action, gets energy from bringing order to complexity and elevating the quality and efficiency of everything the Legal team touches. If you thrive in environments where your impact is visible, your judgment is trusted, and no two days are exactly alike, this role is for you.

Legal Operations & Processes
  • Serve as the central intake point for all legal team requests, managing triage, prioritization, and routing across the team
  • Build, maintain, and continuously improve legal workflows, standard operating procedures, playbooks, and templates 
  • Administer and optimize legal technology platforms (e.g. SpotDraft, ticketing and project management platforms such as Linear and Streamline.ai), leveraging AI tools such as Claude Code and Github, and lead evaluation and onboarding of new tools as the team’s needs evolve
  • Track and report on legal team metrics (e.g. request volume, turnaround times, and key milestones), giving leadership visibility into team throughput and operational health
  • Lead or support cross-functional process improvement initiatives where the legal team is a key stakeholder
  • Partner with legal team members to proactively identify operational gaps and build solutions before they become recurring problems, define and provision workflows to address those gaps, and monitor the execution of those workflows

Contract & Vendor Management
  • Coordinate cross-functional review of routine vendor agreements (SaaS, professional services, product purchases, and NDAs), ensuring the right stakeholders are engaged and that reviews stay organized and on schedule
  • Apply Helix’s contracting playbooks to review contracts and escalate non-standard or elevated-risk provisions to attorneys with sufficient context to enable attorney decision-making
  • Manage contract renewals, amendments, and modifications in coordination with business owners and legal counsel
  • Maintain contract records and pipeline reporting in SpotDraft, ensuring visibility into contract status, key terms, and upcoming renewals

Corporate & Docketing Support
  • Coordinate outside counsel engagement across legal matters, including tracking legal spend, and maintaining current matter status
  • Support IP portfolio management, including docketing patent and trademark matters, coordinating with outside IP counsel, and helping track enforcement activities and key deadlines
  • Handle special assignments, research queries, ad hoc cross-functional coordination, and periodic corporate housekeeping such as registrations and license filings as directed by the legal team

About you:
  • 3-5 years of experience as a paralegal, in a legal operations role, or in a similar function within an in-house legal department or law firm
  • Strong project management instincts; you track moving pieces, own timelines, follow through without needing to be prompted
  • Demonstrated experience building or improving legal processes, workflows, or systems, and a genuine enthusiasm for making things run better
  • Familiarity with commercial contract terms (SaaS, vendor, and services agreements) and comfort applying contracting playbooks, with the judgment to know when to escalate to an attorney
  • Highly organized with the ability to manage a high volume of concurrent matters and shifting priorities without dropping the ball
  • Clear, proactive communicator who keeps stakeholders informed and knows when to escalate vs. run with something independently
  • Detail-oriented with high standards for the quality and accuracy of your work
  • Comfortable working in a hybrid remote environment and navigating ambiguity in a fast-moving startup

Pluses:
  • Prior in-house experience at a high-growth startup, digital health, or life sciences company
  • Hands-on experience with legal technology platforms, particularly SpotDraft or similar CLM tools, and project management or ticketing systems (e.g., Jira, Asana, Linear)
  • Familiarity with IP docketing or outside counsel management
  • Comfort leveraging AI tools to improve efficiency and strengthen work product
  • Experience wearing multiple hats and moving fluidly between strategic initiatives and operational day-to-day tasks

Expected Interview Process:
1) Recruiter Screen 2) Manager Screen/Tech Screen 3) Onsite 4) Offer 

Expected Pay For This Role:
There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity 

  • Expected Helix Discretionary Annual Bonus: 15% of your annual salary
  • Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model.

Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits:
  • Comprehensive Health Insurance with Date of Hire eligibility 
    • Above average employer paid premium coverage 
  • 12 weeks Helix Paid Parental Leave option 
  • 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire
  • Comprehensive Well-Being Benefits 
  • Flexible PTO
  • Remote options for many roles and a home office stipend 

What To Expect During Your First 90 days:
  • 30 Day: 
    • Familiarity with policies, SOPs, and playbooks applicable to contracting, procurement, and compliance program. 
    • Completed training and familiarity with legal team’s core tools, platforms, and playbooks.
    • Application of one or more playbook with attorney supervision and feedback.
  • 60 Day: 
    • Move from a user of legal team tools and platforms to an administrator role, and expert in defining and monitoring how workflows are operationalized and risks are assessed. 
    • One or more collaborative projects underway with legal team members, with requirements gathered and workflows outlined.
  • 90 Day: Become go-to individual for triaging legal team requests, and ensuring the team operates smoothly and efficiently.

To learn how Helix collects, uses, and protects your personal information during the recruitment process, please review our Privacy Notice.

Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

 #LI-Remote
Compensation
The base pay range for this role is $108,000 – $148,000 per year.

Skills Required

  • 3-5 years of experience as a paralegal, in legal operations, or in a similar function within an in-house legal department or law firm
  • Strong project management instincts, including tracking moving pieces, owning timelines, and following through independently
  • Experience building or improving legal processes, workflows, or systems
  • Familiarity with commercial contract terms, including SaaS, vendor, and services agreements
  • Ability to apply contracting playbooks and identify when to escalate matters to an attorney
  • Ability to manage a high volume of concurrent matters and shifting priorities
  • Clear, proactive communication and sound escalation judgment
  • Strong attention to detail and high standards for quality and accuracy
  • Comfort working in a hybrid remote environment and navigating ambiguity in a fast-moving startup
  • Prior in-house experience at a high-growth startup, digital health, or life sciences company
  • Hands-on experience with legal technology platforms, particularly SpotDraft or similar CLM tools
  • Experience with project management or ticketing systems such as Jira, Asana, or Linear
  • Familiarity with IP docketing or outside counsel management
  • Comfort leveraging AI tools to improve efficiency and strengthen work product
  • Experience managing multiple responsibilities across strategic initiatives and operational tasks

Helix Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Helix and has not been reviewed or approved by Helix.

  • Leave & Time Off Breadth Feedback suggests generous PTO, flexible time away, unlimited vacation, paid sick days, and paid parental leave support work–life balance. These policies are frequently highlighted alongside flexible scheduling.
  • Healthcare Strength Feedback suggests medical, dental, and vision coverage are complemented by a wellness program. Access to health-focused initiatives contributes to a comprehensive core benefits package.
  • Wellbeing & Lifestyle Benefits Feedback suggests commuter benefits, free daily meals, and onsite parking enhance day‑to‑day experience. Such perks, combined with flexible work arrangements, add lifestyle value beyond base pay.

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The Company
HQ: San Mateo, CA
200 Employees
Year Founded: 2015

What We Do

Helix is a rapidly growing startup focused on personal genomics. Helix has a simple but powerful mission: to empower every person to improve their life through DNA. We’re creating an ecosystem where people can explore diverse and uniquely personalized applications provided by high-quality partners.

Why Work With Us

We are collaborators—scientists, engineers, designers, marketers, and more—working across four offices to solve complex challenges locked within the human genome. We are biased toward action as we strive to uphold integrity in sequencing, science, and communication. At Helix, transparency, collaboration, and empowerment drive us in all that we do.

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