Legal Operations Analyst

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Erie, PA, USA
In-Office or Remote
20-22 Hourly
Entry level
Legal Tech • Professional Services • Security • Software
The Role
Processes high-volume copyright and trademark takedown requests, counter-notifications, escalations, and content-removal tracking. Supports law enforcement and privacy matters, collaborates with Trust & Safety on content moderation, drafts responses, researches industry practices, and improves IP policies, processes, and tooling. The role also analyzes operational metrics and may participate in an on-call rotation involving sensitive or disturbing content.
Summary Generated by Built In

About IP House


At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.


With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.


Overview of the Role:

As a Legal Operations Analyst, you will report to the Legal Operations Team Lead and process any intellectual property (IP) takedown requests, helping ensure our client continues to respect and uphold the intellectual property rights of all artists and creators. As part of the Legal Operations team, you will also support our client's responses to law enforcement and privacy requests.


Essential Duties and Responsibilities:

  • Process large volumes of copyright and trademark takedown requests and counter-notifications
  • Track all content removed pursuant to valid takedown requests 
  • Handle escalations related to the unauthorized use of content
  • Work with our Trust & Safety team on IP related content moderation issues
  • Identify areas to improve IP policies, processes, and technical tooling
  • Draft response language to common IP questions and issue types
  • Research industry standard practices for IP notice and takedown procedures
  • Support Legal Operations team as needed across law enforcement and privacy related matters
  • Occasionally participate in exigent on-call rotation during working hours

What You’ll Bring:

  • Experience working in intellectual property operations, trust and safety, or customer experience
  • Strong attention to detail
  • Ability to handle a high volume of legal document intake and processing
  • Analytical approach to gathering and presenting data to inform decisions and the ongoing tracking of success metrics
  • Strategic problem solving when finding opportunities for improvement
  • Comfort with reviewing sensitive, explicit, and/or potentially disturbing content
  • Knowledge of DMCA and Trademark law, as well as fair use
  • Experience bringing or processing DMCA or Trademark requests for content removal
  • Experience in law or policy within the Internet industry

Why IP House:

IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.


Achieving this ambitious mission requires the collaboration of an exceptionally talented team.  We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.


We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.


Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.


IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment. 

Skills Required

  • Experience working in intellectual property operations, trust and safety, or customer experience
  • Strong attention to detail
  • Ability to handle high-volume legal document intake and processing
  • Analytical approach to gathering and presenting data and tracking success metrics
  • Strategic problem-solving ability to identify process improvements
  • Comfort reviewing sensitive, explicit, or potentially disturbing content
  • Knowledge of DMCA and trademark law, including fair use
  • Experience bringing or processing DMCA or trademark content-removal requests
  • Experience in law or policy within the internet industry
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The Company
HQ: London
700 Employees
Year Founded: 2024

What We Do

IP House is a global intellectual property protection and enforcement company. It helps organizations combat counterfeiting, digital piracy, illicit trade, and other infringements through around-the-clock monitoring, intelligence-led investigations, field operations, and legal expertise. Its services combine proprietary technology, AI-driven analysis, human investigators, and automated enforcement to identify threats, collect evidence, and hold infringers accountable across online and physical markets worldwide.

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