Legal Department Administrative Operations Analyst

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

General Description:

The Legal Department Administrative Operations (LDAO) Analyst will support the Legal Department Administrative Operations Manager and other members of the Legal Department as assigned. This role functions as a generalist, supporting the administration of a variety of Legal Department policies, programs, and processes. The LDAO Analyst will exercise independent judgment, demonstrate initiative, and work as part of a collaborative team on both departmental and firmwide Legal Department-related projects geared toward strategic goals.

Key Responsibilities and Essential Job Functions:

• Review, analyze, and monitor various ongoing LDAO programs and processes, including but not limited to, the firm’s Transition Partner-Departing Attorney (Offboarding) program, Audit Response Letters process, and administration of the firm’s policies on Board Service and service in Elected and Appointed Public Office.
• Analyze and report on data and metrics to identify issues, trends, or exceptions to improve processes and find solutions.
• Conduct and coordinate research to support LDAO department planning and objectives.
• Support the LDAO team in planning, coordination, and execution of administrative projects and initiatives, including thoughtfully suggesting ideas for processes or workflow improvements as recognized in the course of daily work.
• Ensure timely completion of project milestones, status reports, and deliverables by actively collaborating with team members to track progress.
• Ensure project documents are current and stored in designated locations.
• Special projects and duties as assigned.

Required Skills:

• Excellent communication, interpersonal, organizational, and project management skills.
• Strong analytical and critical thinking skills, with excellent attention to detail.
• Comfort with systems ownership and platform management; ability to own and manage numerous projects at once, including engaging cross-functional stakeholders.
• Ability to interact effectively with personnel at all levels with a high degree of professionalism.
• Ability to work independently and effectively, under pressure, with minimal direct supervision.
• Ability to exercise the appropriate amount of discretion in escalating and communicating issues.
• Ability to manage multiple projects with competing deadlines and priorities.
• Ability to write clearly and concisely.
• Strong computer proficiency, particularly in Microsoft Office Suite and a document management system, such as iManage.
• Willingness and ability to learn and expand skills.
• Adapt to competing demands and new responsibilities.

Required Qualifications & Education:

• Bachelor’s Degree.
• 3+ years of professional experience.

Preferred Qualifications & Education:

• Experience with digital workflow platform, ServiceNow, a plus.
• Law firm experience preferred.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.