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Job Description:
The Billing Specialist is responsible for completing Timekeeper edits to prebills and preparing timely and accurate billings for external clients. This individual is responsible for assisting in the design, implementation and deployment of policies and procedures, as well as streamlining current billing processes. The successful candidate will be customer-focused, creative, and solution-oriented, while delivering timely and high-quality results.RESPONSIBILITIES
- Assist in monthly prebill distribution
- Act as initial contact for client personnel
- Timely complete prebill edits to include narrative changes, write ups/downs, transfers, splits, etc.
- Engage with stakeholders for continuous improvements to billing process
- Provide excellent customer service to requestors
- Escalate issues/concerns as appropriate to Supervisor or Manager
- Performs other duties as assigned.
JOB REQUIREMENTS
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Ability to organize, prioritize, and coordinate multiple assignments
- Maintain confidential information
- Positive attitude and strong customer focus
- Strong problem solving and analysis skills
- Ability to thrive in a fast-paced business environment
- Associate’s degree preferred
- Experience with Aderant, InTapp, and Chrome River required.
Hybrid schedule takes effect after 90 days of employment and amount of days are based on tenure.
The Compensation range for this role is 22.00 to 29.00 USD hourly and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Epiq Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epiq and has not been reviewed or approved by Epiq.
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Healthcare Strength — Health, dental, and vision coverage is described as available for full-time, direct-hire employees, alongside life and disability protections and an employee assistance program. Access to these staples is portrayed as a meaningful part of the total rewards package for eligible roles.
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Retirement Support — A 401(k) plan with employer matching is described as part of the U.S. benefits offering. Having retirement support is positioned as a baseline benefit that some employees value.
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Fair & Transparent Compensation — Pay is characterized as good or decent in certain roles, suggesting market-aligned compensation exists in parts of the organization. Total compensation is also framed positively in some accounts that bundle pay with core benefits.
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What We Do
Epiq, a global technology-enabled services leader to the legal industry and corporations, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of legal department and business operations, class action and mass tort, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.
