The Role
Provide legal-assistant support to the Office of Civil Rights Compliance by organizing case files, entering and proofreading data, documenting case actions, preparing summaries, and assisting the OCRC Director and case processors to manage increased discrimination and accommodation complaint volume during PHE unwinding.
Summary Generated by Built In
Legal Assistant
Our client requires the service of 1 Legal Assistant contract resource staff within Office of Civil Rights Compliance (OCRC).
Key Responsibilities:
Assist with increased transactional operations during the PHE unwinding. OCRC has realized a significant uptick in discrimination complaints and reasonable accommodation requests during the initial stages of the PHE unwinding and expects this increase in work to last during the duration of the unwinding resulting appeal periods. OCRC needs this contract resource in order to help meet federal and state compliance requirements in processing this increased volume.
This contract resource will prepare files to aid the case management processes by inputting information into file databases and organizing case information for review and disposition by case processors and program managers.
The contract resource will document case actions taken and provide support to the OCRC Director to respond to complainants as appropriate.
The resource staff will prepare case summaries for the supporting office. This contract resource will accomplish organizational goals by remaining agile and tackling new and different requests that are beyond typical administrative tasks and require the specialized expertise of a legal assistant. The business processes that the requested contract resources are working on are essential to TennCare operations until we fully surpass the PHE workloads supporting the high volume of redetermination and eligibility functions.
Requirements
Type
Category
Qualification
Description
Competency
Required
Software
Database
Microsoft Access
Proficient (4-6 Years)
No
Skills
Others
10-Key Calculator
Proficient (4-6 Years)
Yes
Skills
Others
Basic Bookkeeping
Proficient (4-6 Years)
Yes
Skills
Others
Customer Service
Proficient (4-6 Years)
Yes
Skills
Others
Customer Service Skills
Proficient (4-6 Years)
Yes
Skills
Others
Data Entry
Proficient (4-6 Years)
Yes
Skills
Others
Filing
Proficient (4-6 Years)
Yes
Software
Others
Internet
Proficient (4-6 Years)
No
Software
Others
Microsoft Word
Proficient (4-6 Years)
No
Skills
Others
Proofreading/Editing
Proficient (4-6 Years)
Yes
Skills
Others
Typing
Proficient (4-6 Years)
Yes
Skills
Others
Verbal Communication
Proficient (4-6 Years)
Yes
Skills Required
- 10-Key Calculator
- Basic Bookkeeping
- Customer Service
- Customer Service Skills
- Data Entry
- Filing
- Proofreading/Editing
- Typing
- Verbal Communication
- Microsoft Access
- Internet
- Microsoft Word
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The Company
What We Do
Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.
