We are seeking a highly organized and proactive Legal Assistant to join our team. This role is ideal for a professional with experience in the US legal system who possesses exceptional communication skills and a keen eye for detail. You will play a crucial role in managing case workflows and ensuring our clients receive top-tier service.
ResponsibilitiesCase Management: Maintain and update case management software (e.g., Filevine, Clio, or similar) with real-time client progress and documentation.
Medical Records Oversight: Obtain, review, and track medical records, billing statements, and therapy notes from providers and clinics.
Client Intake & Communication: Conduct initial client interviews to gather essential information and provide regular status updates to clients, insurance carriers, and medical providers.
Legal Documentation: Assist attorneys in preparing legal documents, organizing evidence, and verifying information for filings and litigation.
Treatment Tracking: Monitor client treatment plans, identify gaps in care, and notify the legal team of any missed appointments or issues.
Administrative Support: Manage day-to-day tasks including scheduling, document preparation, and high-volume correspondence handling.
Compliance: Ensure strict adherence to HIPAA and other privacy regulations to maintain the confidentiality of sensitive medical and legal data.
Experience: Minimum 2+ years of experience as a Legal Assistant or Virtual Assistant, specifically within a US-based law firm (Personal Injury experience is a significant plus).
Language Proficiency: C2 English level (Native/Bilingual) is preferred; C1 (Advanced/Fluent) is acceptable. Must demonstrate excellent written and verbal communication.
Software Skills: Proficiency in Microsoft Office, Google Workspace, and PDF management tools. Familiarity with legal case management software (Filevine, Clio, etc.) is highly desired.
Technical Knowledge: Familiarity with US legal workflows, medical billing, and the litigation process.
Organizational Skills: Exceptional ability to multitask, meet tight deadlines, and work independently in a fast-paced environment.
Professionalism: High level of integrity, confidentiality, and a "can-do" attitude.
Skills Required
- Minimum 2 years of experience as a Legal Assistant or Virtual Assistant in a US-based law firm
- Excellent written and verbal English communication skills at C1 Advanced/Fluent level or higher
- Proficiency in Microsoft Office
- Proficiency in Google Workspace
- Proficiency with PDF management tools
- Familiarity with US legal workflows, medical billing, and litigation processes
- Ability to multitask, meet tight deadlines, and work independently
- High integrity, confidentiality, professionalism, and a proactive attitude
- Personal Injury legal experience
- Familiarity with legal case management software such as Filevine or Clio
- C2 English proficiency at Native/Bilingual level
What We Do
Impact BPO is a specialized business process outsourcing (BPO) and recruitment service group. The company provides comprehensive HR solutions, including manpower augmentation and resourcing. Its core operations encompass customer support, technical assistance, data entry, and back-office services. By leveraging bilingual talent and tailored solutions, Impact BPO aims to enhance operational efficiency and accelerate business growth for its global clients.
