Leave and Accommodation Manager

Job Description:

 As the Leave of Absence and Accommodation Program Manager, you will play a vital role in supporting Brown University's leave and accommodation and paid time off processes. This involves administering, supporting, and continuously refining these programs to align with federal and state leave and disability laws, including the FMLA, ADAAA, Pregnant Workers’ Fairness Act (PWFA), and other relevant legislation related to occupational and non-occupational injury and disability. The ideal candidate will possess expert-level knowledge of these laws and demonstrate a commitment to fostering an equitable and compliant workplace environment.

This role manages all aspects of leave of absence for staff, accommodations for staff and faculty, and also the long-term disability benefits, including the development and implementation of processes and procedures to achieve optimal employee experience.  

This position uses comprehensive knowledge of federal and state regulations, the Americans with Disabilities Act as amended (ADAAA), University policies and practices, and significant HR system knowledge to ensure the University complies with regulations

Must have experience as a subject matter expert in absence management and ADA accommodations. Must have exemplary people skills to support Brown employees with complex and sensitive discussions. Must possess strong program and project skills and the knowledge to navigate the complexities of Leaves, time off, and workplace accommodations. 

Major Responsibilities:

-Serve as lead resource for all managers, Human Resources Business Partners(HRBPs), absence partners and employee questions regarding leaves, accommodations, and time off procedures. Manage and oversee the comprehensive process for all staff leaves of absence leave requests, including FMLA, ADAA Leave, long-term disability, and other leave types.   Manage and render determinations for and staff and faculty accommodations cases.  Develop, implement, and maintain policies, procedures, and best practices to ensure effective leave management and accommodation process is compliant with applicable legal standards.   Coordinate the prompt and accurate processing of leave of absence claims, ensuring proper tracking of relevant dates, documentation, third-party billing, and approvals.

-Serve as subject matter expert to the Workday Program with Absence Module functions, including time off plans not involving leaves.

Qualifications

- Provide training to University employees and managers, participate on committees, and serve as a subject matter expert on ADA accommodations, leave of absence and time-off policies and procedures to ensure accurate system reporting across the University

- Serve as Strategic Partner to responsible areas. Responsible for reviewing metrics and strategically introducing solutions for process improvements.

Qualifications

Education and Experience:

• 3-5 years of leave and accommodations experience to include acting as subject matter expert

• Bachelor’s Degree and/or Master’s Degree or an equivalent combinations of education and experience. Certification in CRC, CDMS, CLMS, CEB or related professional certification preferred. 

• Able to work at  a strategic level to support Brown & HR departments and initiatives. Must have strategic focus and ability to set long-term vision while providing the tactical support

• Able to prioritize and delegate tasks and responsibilities in partnership with the operations team, while balancing multiple process optimization initiatives

• In depth knowledge of federal leave and accommodation laws (i.e.: Family and Medical Leave Act (FMLA), Americans with Disabilities Act and Amendments Act (ADAAA) and Pregnant Workers’ Fairness Act (PWFA), state leave laws and programs, and overall integrated disability absence management

• Additional HR experience is preferred

• Proficiency with or the ability to quickly learn the organizations HR platform and case management systems (Workday/Salesforce)

• Excellent verbal and written communication skills including the ability to use data to describe and articulate business needs

• Ability to partner and work across Brown on various initiatives and projects

• Demonstrate understanding of macro level environment to assess and mitigate risk

• Excellent presentation development and delivery skills with the ability to engage at all levels of the organization.

• Ability to take initiative and solve business problems through partnership and planning

• Excellent communication skills for collaborating with other teams, internal and external, and customer service skills, empathy, and emotional intelligence to support Brown in highly sensitive conversations

All offers of employment are contingent upon successful completion of a background check and education verification.

Benefits of Working at Brown:

Information on the Benefits of Working at Brown can be found here.

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Statement on Equity, Diversity and Inclusion:

All positions require demonstrated ability to work collaboratively with faculty, staff, students, and other Brown and community stakeholders with diverse perspectives and demonstrated ability to contribute to an inclusive environment.

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact [email protected].

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law.