Leave of Absence Specialist

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

Responsible for the administration of absence and leave of absence related programs within the system, inclusive of Paid Time Off (PTO), National Holidays, FMLA, LOA, STD, LTD, etc. This role is the liaison with our 3rd party vendor(s) for leave administration and disability processing. Serves as the primary point of contact for escalated inquires and requests for policy interpretation, vendor relations, payroll coding, time off inquiries, etc.

Job Duties:

• Serves as subject matter expert on existing/proposed changes in all regulations; interprets guidelines and makes recommendations for system changes to ensure compliance with regulations.
• Maintains, drafts and/or recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations.
• Assures processes and Standard Operating Procedures (SOP’s) are in place to capture and maintain consistent and accurate processes for leave related items.
• Evaluate organization’s impact throughout the lifecycle of each leave.
• Manages and provides direction on denied leaves, noncompliant leaves of absence, or employees who conclude leave and do not return to work. Coordinate with leader and/or team member on next steps
• Implement process improvements to resolve inefficiencies and address identified pain points.
• Assist in identifying, evaluating and implementing change for areas of opportunity, inefficiencies or identified pain points as it relates to LOA and disability processes.
• Responds to escalated inquiries into the Employee Contact Center and HR Operations that requires additional support/research.
• Maintains employee Leave of Absence (LOA) details, related systems, tracks data and reports on LOA metrics.
• Analyze data and provide summary of observations related to leave of absence management- making uses, including identifying trends and/or gaps in the data.
• Maintains reasonable communication with employees on leave to facilitate smooth and timely work transitions as it relates to leave relays communication between employees and their managers during leave in instances of complex leave requirements or escalations.
• Support ongoing education system wide for both employees and managers in regard to leaves of absence processes.
• Communicate and participates with employees and managers of employees going on leave to discuss the leave of absence process and specific leave questions.
• Partner with Payroll and Workforce Management to develop and improve upon processes that ensure employees are paid properly while on a leave of absence.
• Lead a cross functional workgroup that allows for collaboration between Human Resources, Payroll and Workforce Management to enhance the system programming, employee/manager experience, etc.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Education:

Bachelor's Degree- (Required)

Experience:

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s):

Skills:

Analytical Thinking, Communication, Computer Literacy, Employee Relationships, Flexibility, HR Legal And Regulatory Environment, HR Policies, Standards And Procedures, Problem Solving Tools

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.