Leave of Absence Specialist

Reposted Yesterday
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Winston-Salem, NC, USA
In-Office
Mid level
Hardware • Professional Services • Security
The Role
Administers employee leaves of absence from initial inquiry through approval, extensions, intermittent leave, and return to work. Advises employees, managers, and HR on FMLA, disability, parental, military, and state leave programs. Coordinates benefits, payroll, HRIS updates, workers’ compensation claims, vendors, accommodations, compliance, policies, and reporting.
Summary Generated by Built In

Build Your Career Where You Matter
Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

 

Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:

  • Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
  • Work-Life Balance: Generous paid time off for rest, family, and self-care.
  • Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
  • Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

 

 

The Leave of Absence Specialist is the primary point of contact for employees navigating a Leave of Absence. In this role you will serve as a subject-matter expert to employees, managers and Human Resources regarding leave policies, eligibility, documentation and return to work requirements. 

Essential Functions
Leave Administration 
•    Manage the leave of absence process from initial inquiry through approval, extensions, intermittent leave and return to work.
•    Educate employees on leave programs including Family Medical Leave Act (FMLA), Short-Term Disability, Parental, and Military leaves along with state specific programs. 
•    Partners with disability leave vendor, monitoring cases, ensure appropriate follow up and timely case processing.
•    Coordinate with HR Business Parters for complex accommodation and return to work cases. 

Benefits and Payroll Coordination 
•    Manage leave-related payroll and benefits activities including premium payment, benefit continuation, paid time off usage and employee status updates 
•    Ensure accurate HRIS and payroll transactions related to Leave 

Workers’ Compensation Administration 
•    Manage workers’ compensation leaves from initial reporting through claim closure. 
•    Coordinate claim filing, drug screening requirements, lost time tracking and return-to-work activities. 
•    Partner with Carriers, adjustors and CBX Safety Department to facilitate claim management and accurate reporting. 

Compliance and Policy Management 
•    Maintain compliance with federal, state and local leave regulations
•    Develop and maintain leave of absence policies, procedures and process documentation. 
•    Generate and analyze reports related to leave utilization, claim activity and compliance metrics 

Other duties as assigned. 
Minimum Qualifications
•    Associate’s or Bachelor’s Degree, or an equivalent combination of education/experience preferred 
•    3-5 years of experience managing employee leave programs in a multi-state organization 
•    Proficiency with Microsoft Office Suite required 
Knowledge, Skills and Abilities 
•    Excellent verbal and written communication skills required 
•    Excellent attention to detail 
•    Working Knowledge of FMLA, ADA and applicable state and local leave requirements   
•    Motivated self-starter 
•    Experience in a shared services, helpdesk or customer support environment is preferred. 
•    Bilingual English/Spanish preferred 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is regularly required to talk, hear, and see. The employee is frequently required to stand, walk, use hands to handle or feel objects, and reach with hands and arms. This role requires frequent lifting of items weighing 5–25 pounds and occasional lifting of up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

 

Work Environment 

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position operates in both a professional office setting and a warehouse environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Occasional travel to project sites may be required. Warehouse conditions include proximity to forklifts and other heavy machinery and the use of various tools and hardware. Employees may be subject to frequent heavy lifting and exposure to variable weather conditions, including extreme heat and cold. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.

 

Equal Opportunity Employer

CBX Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are a VEVRAA Federal Contractor and give priority referral to protected veterans. We are committed to taking affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities, and protected veterans.

 

Skills Required

  • Associate's or bachelor's degree, or equivalent combination of education and experience
  • 3–5 years of experience managing employee leave programs in a multi-state organization
  • Proficiency with Microsoft Office Suite
  • Knowledge of FMLA, ADA, and applicable state and local leave requirements
  • Excellent verbal and written communication skills
  • Excellent attention to detail
  • Experience in a shared services, helpdesk, or customer support environment
  • Bilingual English/Spanish proficiency
  • Ability to meet physical demands, including frequent lifting of 5–25 pounds and occasional lifting up to 50 pounds
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The Company
2,267 Employees
Year Founded: 1955

What We Do

Cook & Boardman is a national provider of integrated access and security solutions for commercial and institutional properties. The company distributes doors, frames, hardware, electronic access-control equipment, and specialty building products, while also delivering systems integration for physical security, wireless networking, low-voltage cabling, audiovisual, and managed IT. It serves architects, contractors, developers, and facility owners across sectors including healthcare, education, government, hospitality, and industrial facilities.

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