We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Learning Technology Product Manager will lead the implementation, integration, and optimization of enterprise learning platforms and technologies while working closely with product, integration, and architecture teams to ensure successful platform deployments, data migrations, and system enhancements. This is a hands-on leadership role combining strategic coordination with direct involvement in requirements gathering, configuration support, data validation, and end-user testing across multiple learning technology initiatives.
Job Responsibilities
Platform Implementation & Configuration
- Lead the implementation and configuration of learning platforms including LMS and LXP systems
- Define platform requirements, configuration settings, and customization needs
- Coordinate with vendors and implementation partners on setup, configuration, and deployment activities
- Develop and maintain platform documentation including user guides, FAQs, and training materials
Data Migration & Validation
- Lead data migration activities including data extraction, mapping, transformation, and loading
- Define data requirements, field mappings, and business rules for migration
- Execute and oversee data validation and reconciliation testing to ensure accuracy and completeness
- Identify and resolve data quality issues; escalate complex issues as needed
- Maintain audit trails and documentation for compliance and reporting purposes
Testing & Quality Assurance
- Develop test strategies, test plans, test cases, and test scripts for platform implementations and integrations
- Lead functional testing, regression testing, and integration testing activities
- Coordinate user acceptance testing (UAT) with business stakeholders and end users
- Document defects, track resolution, and validate fixes prior to release
- Oversee pilot rollouts and gather user feedback to inform improvements
Integration & Technical Coordination
- Partner with integration teams on system connectivity including SSO, HRIS, and content provider integrations
- Define integration requirements, data flows, and technical specifications
- Lead troubleshooting and issue resolution for platform and integration issues
- Coordinate vendor technical reviews and platform evaluations
Stakeholder Management
- Gather and document business requirements from L&D stakeholders across business units
- Facilitate working sessions to validate requirements and solution designs
- Communicate project status, risks, and issues to leadership and stakeholders
- Coordinate across workstreams to ensure alignment and dependency management
- Provide guidance and direction to analysts and contractors supporting initiatives
Required Qualifications
- 5+ years' experience in Learning Technology, L&D systems, or related IT systems analysis
- 5+ years' experience leading platform implementations, upgrades, or migrations
- 3+ years' hands-on experience with data migration, validation, reconciliation, and quality assurance
- 3+ years' experience working with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast)
- 2+ years' experience with Cornerstone Galaxy Unified Platform
- 2+ years' experience with AI-enabled learning tools, simulation platforms, or immersive learning technologies
- 2+ years' experience developing test strategies and leading UAT
- 2+ years' experience with stakeholder management including documentation of requirements and communicating updates
- 2+ years' experience leading multiple concurrent initiatives and driving results through collaboration
- 1+ year experience working with AI Products
Preferred Qualifications
- Experience leading data migration projects including ETL processes and data mapping
- Familiarity with enterprise system integrations (APIs, xAPI/LRS, SSO, HRIS connectors)
- Experience leveraging AI/ML-driven analytics to personalize learning pathways and recommend content based on learner behavior and performance data.
- Familiarity with implementing or integrating AI-enabled features in learning platforms (e.g., chatbots, predictive analytics, adaptive learning engines) to enhance user engagement and outcomes.
- Background in instructional design or learning experience design
- Healthcare, retail, or pharmacy industry experience
- Experience managing or coordinating offshore or contractor resources
Education
Bachelors Degree in Learning & Development, Instructional Design, Information Systems, Business or related field
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$92,700.00 - $185,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Bachelor’s degree in Learning and Development, Instructional Design, Information Systems, Business, or a related field
- 5+ years of experience in learning technology, L&D systems, or related IT systems analysis
- 5+ years of experience leading platform implementations, upgrades, or migrations
- 3+ years of hands-on experience with data migration, validation, reconciliation, and quality assurance
- 3+ years of experience with learning platforms, including LMS and LXP systems
- 2+ years of experience with Cornerstone Galaxy Unified Platform
- 2+ years of experience with AI-enabled learning tools, simulation platforms, or immersive learning technologies
- 2+ years of experience developing test strategies and leading user acceptance testing
- 2+ years of stakeholder management experience, including documenting requirements and communicating updates
- 2+ years of experience leading multiple concurrent initiatives and driving results through collaboration
- 1+ year of experience working with AI products
- Experience leading data migration projects involving ETL processes and data mapping
- Familiarity with enterprise integrations, including APIs, xAPI/LRS, SSO, and HRIS connectors
- Experience using AI/ML-driven analytics to personalize learning pathways and recommend content
- Experience implementing or integrating AI-enabled learning platform features
- Background in instructional design or learning experience design
- Healthcare, retail, or pharmacy industry experience
- Experience managing or coordinating offshore or contractor resources
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
