Learning Programs Coordinator

Posted Yesterday
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5 Locations
In-Office
70K-85K Annually
Mid level
Real Estate • Financial Services
There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way.
The Role
Coordinate and manage all learning and development activities for a 500+ employee account. Own the training calendar, facilitate L&D committee, partner with leaders and SMEs to develop materials, manage multiple training projects, advise on delivery methods, administer the MyLearning LMS, track completion and effectiveness, and identify skill gaps to recommend solutions. Deliver training and collaborate with Communications to produce engaging learning resources.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: This Learning Programs Coordinator serves as the strategic orchestrator of all learning and development activity across an account with a dispersed workforce of 500+ employees. As the Learning Programs Coordinator, you'll function as the central hub for L&D operations—owning the comprehensive training calendar, facilitating the L&D Committee to maintain strategic alignment across service lines and corporate learning programs, and partnering with service line leaders and subject matter experts to develop training materials that address diverse business and operational learning needs. You'll manage multiple concurrent training projects from inception through delivery, coordinating timelines, stakeholder communications, and logistics while advising leadership on optimal training delivery methods based on content complexity, audience needs, and organizational priorities. Working collaboratively across internal stakeholders, corporate training teams, and the Communications function, you'll research training topics, compile learning materials, and develop polished, visually engaging deliverables that enhance training effectiveness and engagement. You'll also administer the learning management system (MyLearning) to ensure compliance tracking and accurate program records, track all training activity including completion rates and participation metrics, and strategically sequence programs to prevent employee overload while ensuring timely delivery. The ideal candidate will demonstrate exceptional organizational abilities, strong project coordination skills, and the capacity to identify skill gaps and proactively recommend learning solutions that support business objectives and employee development.

What your day-to-day will look like:
  • Facilitate the L&D Committee meetings and maintain strategic alignment of training initiatives across service lines, corporate learning programs, and emerging organizational priorities

  • Own and manage the comprehensive account training calendar, strategically sequencing programs to prevent employee overload while ensuring timely delivery of all learning initiatives

  • Partner with service line leaders and subject matter experts to coordinate development of training programs addressing diverse business and operational learning needs, including new hire onboarding to ensure consistent culture and account knowledge integration

  • Manage multiple concurrent training projects including timeline coordination, stakeholder communications, logistics planning, and delivery tracking to ensure successful execution

  • Advise leadership on optimal training delivery methods and learning strategies based on content complexity, audience needs, and organizational priorities, staying current on emerging learning technologies and innovative approaches

  • Research training topics and compile learning materials in partnership with subject matter experts, collaborating with Communications to develop polished, visually engaging deliverables

  • Facilitate and deliver training sessions when appropriate, adapting delivery methods to suit content type and audience requirements

  • Administer learning management system (MyLearning) submissions and documentation to ensure compliance tracking, course availability, and accurate program records

  • Track all training activity across the account including completion rates, participation metrics, and program effectiveness to maintain comprehensive visibility, prevent team overload, and inform continuous improvement

  • Identify skill gaps and emerging training needs, proactively recommending learning solutions that support business objectives and employee development

Required qualifications:
  • 3+ years of experience in training coordination, learning and development, project coordination, or related field

  • Demonstrated experience coordinating multiple projects simultaneously across diverse stakeholders with strong organizational and time management capabilities

  • Proven ability to work collaboratively with cross-functional teams and subject matter experts to develop training content and coordinate program delivery

  • Excellent communication skills with ability to facilitate discussions, present information clearly, and influence stakeholders at all levels

  • Strong content development skills including ability to research topics, compile materials, and create learning resources (presentations, job aids, guides)

  • Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)

  • Self-motivated professional who works independently while maintaining collaborative relationships across diverse teams

  • Problem-solving mindset with ability to navigate ambiguity and recommend creative solutions to learning challenges

  • Strong attention to detail with commitment to maintaining accurate documentation and tracking systems

Preferred qualifications:
  • Experience with learning management systems (LMS) or training platforms

  • Familiarity with instructional design principles or adult learning theory

  • Familiarity with change management and training delivery best practices

  • Experience supporting large, dispersed workforces or multi-site organizations

  • Project management experience with demonstrated ability to manage competing priorities and stakeholder expectations

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

70,000.00 – 85,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Boise, ID, Dallas, TX, Denver, CO, Phoenix, AZ, Salt Lake City, UT

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Skills Required

  • 3+ years of experience in training coordination, learning and development, project coordination, or related field
  • Experience coordinating multiple projects simultaneously across diverse stakeholders with strong organizational and time management capabilities
  • Proven ability to work collaboratively with cross-functional teams and subject matter experts to develop training content and coordinate program delivery
  • Excellent communication skills with ability to facilitate discussions, present information clearly, and influence stakeholders at all levels
  • Strong content development skills including ability to research topics, compile materials, and create learning resources (presentations, job aids, guides)
  • Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
  • Self-motivated professional who works independently while maintaining collaborative relationships across diverse teams
  • Problem-solving mindset with ability to navigate ambiguity and recommend creative solutions to learning challenges
  • Strong attention to detail with commitment to maintaining accurate documentation and tracking systems
  • Experience with learning management systems (LMS) or training platforms
  • Familiarity with instructional design principles or adult learning theory
  • Familiarity with change management and training delivery best practices
  • Experience supporting large, dispersed workforces or multi-site organizations
  • Project management experience with demonstrated ability to manage competing priorities and stakeholder expectations

JLL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
  • Retirement Support Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
  • Leave & Time Off Breadth Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.

JLL Insights

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The Company
HQ: Chicago, IL
66,101 Employees
Year Founded: 1999

What We Do

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

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