Learning & Performance Coord I

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
Entry level
Fintech • Software • Financial Services
The Role
Manage learning operations including enrollments, LMS and calendar updates, team mailbox SLAs, travel/hotel arrangements for trainees, course content curation, certification processing, and training attendance communications.
Summary Generated by Built In

This position is responsible for managing the essential tasks for the Learning & Performance department of MidFirst Bank. The ideal candidate should excel in multi-tasking, possess strong communication skills, prioritize customer service, and demonstrate a commitment to excellence.

Responsibilities, for this position, include but are not limited to:

  • Facilitate the enrollment process for new hires, professional development, annual training, and any other required training
  • Oversee the team mailbox to ensure adherence to SLAs and timely filing of emails
  • Update shared calendars and learning management system with classroom schedule changes to reflect the new schedule
  • Arrange hotel accommodations for employees who are travelling to the training center
  • Communicate reminders for classroom training attendance
  • Process professional development certification completions for bonus payouts
  • Curate course content and learning assets

Position Requirements

  • High School diploma
  • Proficiency in Microsoft Office tools
  • Strong prioritization and task management skills
  • Cross-functional team collaboration
  • Experience working in virtual teams and remote environments
  • Excellent communication skills (both written and verbal)
  • Previous experience working within a training environment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High School diploma
  • Proficiency in Microsoft Office tools
  • Strong prioritization and task management skills
  • Cross-functional team collaboration
  • Experience working in virtual teams and remote environments
  • Excellent written and verbal communication skills
  • Previous experience working within a training environment

MidFirst Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.

  • Healthcare Strength Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
  • Retirement Support A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
  • Leave & Time Off Breadth Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.

MidFirst Bank Insights

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The Company
2,197 Employees
Year Founded: 1982

What We Do

MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.

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