Learning Leader - Customer Experience

Bring your energy to Aggreko as Learning Leader based in Houston. You’ll develop and deliver effective employee onboarding, ensuring speed to competency, learning materials organization, process creation and process updating, as well as content creation and instructional design.

Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What you’ll do as [role]:

• Support the customer experience dept in training, content and onboarding
• Lead and develop a team of high-performing functional trainers
• Lead the transition to new technologies with training, ensuring alignment and collaboration across all teams.
• Establish accurate methods for content delivery, employee onboarding, and continuous learning deployment.  
• Define and execute the instructional design strategy aligned with organizational goals
• Ensure learning experiences are engaging, learner-centered, and outcomes-driven
• Redesign the employee onboarding and functional training delivery model
• Travel 25%

You are:

• Minimum of 3+ years of experience in training, content creation, instructional design, or training management. Proven track record of leadership.
• Experience in project and change management.
• Experience leading people, trainers, and other staff.
• Proficiency in software and Microsoft Office Suite.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.

Here’s what you’ll get:

• Work from home or in a local service center
• No premium cost medical plan option available
• Paid training programs and tuition reimbursement.
• Sales career growth potential in expertise, leadership and across territories
• Safety-focused culture

Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.

#LI-AN1

#LI-Remote

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.