Learning Interactions Expert | Pasig

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Pasig, Eastern Manila District, National Capital Region
In-Office
Other
The Role

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does a Learning Interactions Expert really do? Think of yourself as someone who is responsible for the creation of interactive and engaging self-paced lessons. Not just anyone is qualified for this role! We make sure we get the best of the best. After all, we are a ridiculously good company, so we make sure our employees are top-notch. So come on, now we need your full attention because it’s time to imagine what it’s like being a Learning Interactions Expert.

Imagine yourself going to work with one thing on your mind: to get rid of traditional classroom training and replace it with personalized learning ecosystems, delivered on-demand. As you tackle your new tasks for the day, you know that it will lead to one thing: that you’ll develop complex instructional media catered to varying learning styles and needs.

As a Learning Interactions Expert, you will develop advanced learning peripherals including (but not limited to): guided tool simulations, interactive lessons and assessments, instructional videos, and game-based courses. You will coordinate with the the LX Design Team to develop and implement learning experiences that will target desired learning outcomes. You will also utilize various graphics, video, and course authoring software to develop visually appealing and modern-looking instructional media, keeping visual design principles in mind as you develop every single output.

Your success as a Learning Interactions Expert will be measured through your adherence to project timelines (as outlined by the project lead/manager), your presentation and application of innovative learning media, and the contribution/impact of your developed media to learning outcomes (as measured by Kirkpatrick’s Levels of Evaluation 1 to 3).

So, do you have what it takes to become a Learning Interactions Expert?

Requirements:

So, what is it we’re looking for? Well, since this is a Learning Interactions Expert post, we need someone who already has the skills to even call themselves a Learning Interactions Expert. So, if you’re someone with a bachelor’s degree in Multimedia Arts or equivalent, that’s great! Please note, though, that it’s not a requirement for the post. 

We need someone with at least 1-2 years of work experience in the related field.  Training delivery experience is an advantage, but is not required. We also need someone who has experience in developing instructional materials. 

Someone who has experience creating static and motion graphics using Adobe Creative Cloud programs (Photoshop, Illustrator, After Effects, Premiere, Edge Animate, and so on) would definitely have an edge. We’re also on the lookout for someone who has experience developing instructional media with at least one e-learning authoring tool (Adobe Captivate and Articulate Storyline are preferred) and a solid grasp of visual design principles. And, if you’re familiar with the levels of e-learning development/interaction, Bloom’s Taxonomy of Learning Domains, the ADDIE model of instructional design, Gagne's 9 Events of Instruction, and Mayer’s 12 Principles of Multimedia Learning, you could be great fit! Finally, if you can learn to use new software/hardware easily and have a background in computer programming, then you may be the person we’re looking for.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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The Company
Medellín, Aranjuez
10,564 Employees
Year Founded: 2008

What We Do

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

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