Working with the Principal Learning Strategist and the learning design team, you’ll turn client needs into creative, pedagogically sound self-paced digital experiences that add value to the customer’s business challenge. This includes:
- Learning design – Take a client need and apply learning design science, principles and methodologies, plus digital learning best practices, to our self-paced digital experiences.
- Writing for multiple mediums – Write client-facing presentations and communications, copy for digital experiences, and scripts for audio and video content.
- Creative collaboration – Work with the visual design team to develop creative learning solutions.
- Client partnership – Help clients uncover their needs and validate the solution. You’ll join discovery with client stakeholders and subject matter experts, and lead working sessions and feedback cycles.
- Generative AI – Use generative AI tools strategically and intentionally, in context.
Key deliverables and activities
Design documents • Client presentations • Digital copy and scripts • Collaboration with visual design • Client working sessions
What we are looking forLocation and hours
Office is based in Toronto and candidates must reside within the Ontario or British Columbia provinces; however candidates are able to work fully remote.
This is a contract role with an average commitment of 15–25 hours per week.
A Learning Experience Designer at BTS Custom Digital Learning develops creative learning solutions that go beyond the traditional boundaries of instructional design. This role sits at the crossroads of learning, technology and design.
What you’ll need- Experience – 1–2 years as a Learning Experience Designer or similar role (for example, Instructional Designer).
- Digital design – You understand the principles of UX/UI and have designed digital, self-paced experiences.
- Modalities – You have a strong understanding of different learning deliveries and modalities.
- Client-facing experience – At least 1 year working directly with clients.
- Authoring tools – You know modern-day authoring tools.
- AI tools – You have experience using AI tools.
- Authoring tools, hands-on – First-hand experience with industry-standard authoring tools (Articulate Storyline, Rise).
- Digital content development – Experience building digital content.
- Vibe-coding tools – Experience with, or exposure to, vibe-coding tools.
Skills Required
- 1–2 years of experience as a Learning Experience Designer, Instructional Designer, or in a similar role
- Understanding of UX/UI principles and experience designing digital, self-paced learning experiences
- Strong understanding of learning delivery methods and modalities
- At least 1 year of direct client-facing experience
- Experience with modern authoring tools
- Experience using AI tools
- Residence in Ontario or British Columbia
- Hands-on experience with Articulate Storyline and Rise
- Experience building digital content
- Experience with or exposure to vibe-coding tools
What We Do
BTS is a global professional services firm headquartered in Stockholm, Sweden, with over 1,200 professionals in 36 offices located on six continents. For more than 30 years, BTS has helped the world’s leading companies turn strategy into results. Together, with our clients, we create powerful experiences that have a profound and lasting impact on businesses and their people. BTS believes success comes from people understanding how their daily work impacts business results, so BTS provides the skills, tools, and knowledge people need to take the right action at the right moment. BTS has expertise in behavior change and cares deeply about both delivering results for clients, ensuring that people do the best work of their lives. Engagements range from embedded multi-year transformation projects to brief, targeted capability development. It’s strategy made personal. BTS’s services include: • Strategy execution and business transformation • Leader readiness and development • Go to market • Talent selection and succession BTS’s areas of expertise include: • Strategy execution • Business acumen • Leadership development • Leadership coaching • Executive coaching • Assessment • Change and transformation • Executive and team performance • Innovation and digital transformation • Sales and marketing • Diversity, equity, and inclusion • Digital services We’ve partnered with over 1,200 organizations, including over 40 of the world’s 100 largest global corporations. Our major clients are some of the most respected names in business: Microsoft, SAP, AT&T, Chevron, Coca-Cola, Unilever, Citigroup, Salesforce, and Tencent. BTS is a public company listed on the Nasdaq Stockholm and trades under the symbol BTS B. For more information, please visit www.bts.com









