Sales Development Representative

Posted Yesterday
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Hiring Remotely in Boston, Norfolk County, ON, CAN
Remote or Hybrid
Entry level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Build sales pipeline and generate qualified opportunities through outbound prospecting and inbound lead qualification. Partner with Account Executives across Canada, gather customer intelligence, maintain prospect data in Salesforce, adapt sales strategies to customer needs, demonstrate Dynatrace products, and meet or exceed sales targets.
Summary Generated by Built In
Your role at Dynatrace

Our Sales Development Representatives partner with our Account Executives across Canada to build and implement an effective sales pipeline strategy. You will be engaging with an Enterprise client base to drive the adoption of our market leading products and will need to be able to think strategically in order to adjust your approach depending on each customers unique needs.

Responsibilities:

  • Drive new logo acquisitions and build sales pipeline and generate fully qualified sales opportunities through proactive outbound prospecting into target organisations.
  • Be creative and strategic with your sales approach by using all tools available (Sales Nav, Outreach, Salesloft etc.)
  • Building sales pipeline through qualifying inbound leads gained from events, downloads, trials and webinars.
  • Gather sales intelligence around customers situation, needs, issues and decision process.
  • Ensure quality data on prospects is updated and maintained within Salesforce.
  • Become fully emersed with Dynatrace’s products and its value add to customers in order to leverage our position against competitors.
  • Conduct product demonstrations for customers.
What will help you succeed

What we’re looking for:

  • Prior experience of Sales Development within an Enterprise Software environment.
  • Is able to think strategically and adapt sales approach to various prospects.
  • A driven, ambitious individual who thrives on meeting and exceeding sales targets.
  • Can build effective internal working relationships with stakeholders.
  • Experience of Salesforce is desirable but not essential.
Why you will love being a Dynatracer
  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and Rewards

Skills Required

  • Prior experience in sales development within an enterprise software environment
  • Ability to think strategically and adapt sales approaches to different prospects
  • Driven and ambitious approach with the ability to meet and exceed sales targets
  • Ability to build effective internal working relationships with stakeholders
  • Experience with Salesforce

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Healthcare Strength — Health insurance options, including BCBS PPO/HDHP plans and a Kaiser HMO in California, are described as solid, and company materials note it pays all or part of certain health, life, and disability premiums. Feedback suggests healthcare is a relative strength of the package.
  • Leave & Time Off Breadth — U.S. employees have unlimited PTO alongside four company-wide paid Wellness Days, with flexibility and recharge time highlighted. Feedback suggests time off and wellness days are distinctive benefits.
  • Retirement Support — Eligible U.S. employees are offered a company‑matched 401(k), and filings confirm the program’s availability. Feedback suggests retirement support is a meaningful component of total rewards.

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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About our Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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