Learning & Development Unit Manager (Training and Development Manager 2)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Are you a dynamic leader with a passion for workforce development and organizational growth? Join the Oregon Department of Human Services as the Learning & Development Unit Manager. In this key leadership role, you'll shape and lead agency-wide training strategies that empower staff, promote equity, and drive meaningful change. Collaborate with senior leaders and training professionals to build a strong learning culture that supports ODHS's mission and values.

If you're ready to make a lasting impact through innovative development programs and strategic leadership, we invite you to bring your expertise to our team.

Informational Session

Want to know more about joining and leading the Learning & Development Unit (LDU)?

We are hosting a virtual informational session as an opportunity for interested candidates to meet the hiring manager, leadership and recruiter to learn more about the position.

Day & Date: Monday, August 31, 2026

Time: 10:00 a.m. - 11:00 a.m. PDT

Zoom Link: Register in advance for this meeting
https://www.zoomgov.com/meeting/register/CBhTYzooTsOHuU2K8uwfUg

After registering, you will receive a confirmation email containing information about joining the meeting.

Summary of Duties

As a Learning & Development Unit Manager, you will:

• Lead and manage the Learning & Development Unit, including supervising staff, overseeing workflows, and ensuring alignment with agency goals and values.
• Develop and execute long-range strategies for agency-wide training and workforce development programs.
• Collaborate with ODHS leadership to design and implement learning initiatives that support organizational priorities, such as Equity North Star, RiSE, and Trauma Aware.
• Evaluate and improve business processes, training systems, and performance metrics to enhance efficiency and impact.
• Oversee training design, delivery, and evaluation, ensuring alignment with ODHS and enterprise competency models and standards.
• Monitor and assess return-on-investment for training programs, ensuring quality, compliance, and continuous improvement.
• Support organizational change management through consultation, facilitation, and collaboration across programs and with external partners.
• Promote an inclusive, culturally responsive work environment that reflects the agency's commitment to equity, diversity, and anti-racism.
• Ensure compliance with laws, policies, and collective bargaining agreements in the management of staff and operations.
• Maintain and manage the agency's learning systems and coordinate resources, contracts, and tools to support development efforts.

Minimum Qualifications

• Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.

Essential Attributes

We are looking for candidates with:

• Workforce & Organizational Development Expertise
  Experience in workforce systems, organizational assessment and development, and employee relations. Demonstrated use of continuous improvement and change management methodologies, instructional design methods, adult learning principles, and equity-centered practices to improve workforce capability.
• Leadership of Complex Training Initiatives
  Experience leading large-scale learning initiatives in multi‑program, regulated environments. Proven ability to coordinate diverse partners, meet compliance requirements, and deliver measurable, high‑impact learning outcomes.
• Training Design, Delivery & Learning Systems
  Demonstrated skill in organizational needs analysis, instructional design, adult learning theory, and technology-enabled training (eLearning, virtual, blended). Proven experience administering learning management systems and designing learning pathways for employees, managers and emerging leaders.
• Supervision, Coaching & Leadership Development
  Experience supervising staff, managing performance, and coaching talent. Proven ability to design and facilitate leadership development programs that strengthen leadership pipelines and support inclusive, values-driven cultures.
• Data-Driven Workforce & Learning Strategy
  Demonstrated ability to use analytics, performance metrics, and evidence-based decision-making to guide workforce strategy, manage budgets, and drive continuous improvement. Proven track record aligning learning initiatives with organizational goals and equitable outcomes.

Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• This position requires in‑person work in the Salem, OR office 1–2 days per week, with the number of on-site days adjusting based on staff meetings, unit activities, and other business needs. The role also requires in‑person attendance at meetings, trainings, and development sessions across the state.
• Occasional travel, including evenings, weekends, and out-of-state conference attendance, is required.
• Must have a valid driver’s license with an acceptable driving record or access to timely alternative transportation.
• Regular interaction with diverse training participants, including those undergoing performance counseling; some interactions may be emotionally charged or sensitive.
• Work may involve tight deadlines, interruptions, and high-pressure situations.
• Physical requirements include periods of sitting/standing and lifting or moving items such as boxes and tables (up to 30 lbs).

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is a Managment Service, Supervisory position and is not represented by a union.  
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Surbhi Singh. If you contact the recruiter, please include the job requisition number: REQ-205423.
• Email: [email protected]
• Phone (call or text): 971-372-7367