What you'll do
- Conduct robust discovery analysis to recommend engaging and effective learning solutions that are fit for purpose.
- Collaborate with subject matter experts to define learning requirements and build learning artefacts.
- Design and deliver exceptional learning experiences that expedite employee onboarding, enhance overall workforce skills and engagement, and foster a culture of continuous learning.
- Maintain learning programmes, frameworks, systems and resources to ensure they are effective and aligned with industry best practice.
- Analyse feedback and evaluations to drive action to ensure continuous improvement of learning.
- Contribute to ideas and tasks for CX that improve the experience for our teams and for our customers.
- Maintain a keen understanding of L&D trends, developments and best practices throughprofessional organisations, educational opportunities and personal networks.
What you'll bring
- A passion for creating innovative, learner-centric experiences
- 2+ years' experience in instructional design, with strong content development skills
- Proficiency with eLearning tools like Articulate 360 and experience in assessing learning outcomes
- A growth mindset and ability to adapt in a fast-paced, changing environment
- High emotional intelligence with excellent collaboration and communication skills
- Strong time management and ability to manage end-to-end learning projects
- Experience in high-level design and storyboarding of learning materials
- A team-first approach aligned with Xero’s values: kind, collaborative, customer-focused, action-oriented
What the Team is Saying
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What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
