Learning & Development Program Manager

Posted 8 Days Ago
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Atlanta, GA, USA
In-Office
Senior level
Other
The Role
Manages department and organization-wide learning programs, including needs assessments, curriculum development, onboarding, leadership development, training logistics, facilitation, CPE compliance, LMS administration, and reporting. Partners with subject matter experts, learning committees, and leadership development teams to deliver effective in-person and virtual training experiences.
Summary Generated by Built In

Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!  

We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people. 

At Frazier & Deeter, we’re committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.  

Job Summary:

The FD Learning Program Manager will play a critical role in supporting the departments by identifying learning gaps, determining learning needs in collaboration with the department learning committees, and delivering effective training solutions. This position will also support organization-wide leadership development initiatives by partnering with the Leadership Development Program Manager to develop and facilitate impactful learning experiences. 

Duties & Responsibilities:

  • Collaborate with the department learning committees to assess and identify learning needs within the departments 
  • Develop, implement, and manage professional development learning programs tailored to the specific needs of the departments 
  • Coordinate and manage all logistics related to training sessions, including scheduling, materials preparation, and communication with participants 
  • Facilitate and/or moderate in-person and virtual training sessions, ensuring engagement and effective learning outcomes 
  • Work with department training committees to redesign and manage onboarding programs 
  • Work closely with the Compliance team to ensure all training programs meet Continuing Professional Education (CPE) requirements. 
  • Partner with department subject matter experts (SMEs) to identify and/or develop content and design training material, if needed. Recommend appropriate solutions and delivery methods to optimize knowledge transfer 
  • Partner with the Leadership Development Program Manager to align department training with broader leadership development strategies. 
  • Contribute to the design, development, and facilitation of leadership development content and curriculum. 
  • Redesign, coordinate, and emcee PEAQ Orientations 3x per year 
  • Ensure adult learning principles are incorporated into training programs. 
  • Maintain internal Learning Management System including the input and maintenance of course information, monitoring registrations, and reporting 
  • Support department learning weeks, PEAQ Week, and large start class trainings which may require extended hours  
  • Other strategic projects as needed 

Education & Experience: 

  • Bachelor’s degree in Human Resources, Education, Business, or a related field. Master’s degree preferred 
  • 5+ years of experience in Learning & Development, with a focus on program management and facilitation 
  • Experience in Professional Services is highly desirable 
  • Exceptional facilitation and presentation skills, both in-person and virtual 
  • Ability to manage multiple projects simultaneously and meet deadlines 
  • Excellent communication and interpersonal skills 
  • Proficient in using learning management systems (LMS) and virtual training tools 
  • Understanding and experience applying a variety of development approaches that span formal training, relationship based, and experience-based development (70-20-10 model of development) 
  • Strong project management/consulting skills and prioritization/organization skills for fast-paced environment 
  • Ability to cultivate and maintain strong relationships across the different teams and business units 

#LI - hybrid

Skills Required

  • Bachelor's degree in Human Resources, Education, Business, or a related field
  • Master's degree
  • 5+ years of experience in Learning and Development, focused on program management and facilitation
  • Experience in professional services
  • Exceptional in-person and virtual facilitation and presentation skills
  • Ability to manage multiple projects and meet deadlines
  • Excellent communication and interpersonal skills
  • Proficiency with learning management systems and virtual training tools
  • Understanding and experience applying formal, relationship-based, and experience-based development approaches, including the 70-20-10 model
  • Strong project management, consulting, prioritization, and organizational skills
  • Ability to build and maintain relationships across teams and business units
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The Company
HQ: Atlanta, GA
434 Employees
Year Founded: 1981

What We Do

Frazier & Deeter is an award winning accounting and advisory firm known for addressing our clients' emerging needs as they evolve. We achieve exceptional client satisfaction ratings by looking beyond accounting for today to advising for the future. Our Arch + Tower team means we offer an unusual range of services that give us a unique perspective on the intersection of capital, compliance and growth. We are an award-winning Deliberately Developmental Organization that has garnered national attention for our efforts to create a culture in which we grow our people everyday. Our brand promise is Investing in Relationships to Make a Difference. We offer the full range of tax, audit, accounting and advisory services through our offices in Atlanta, Cambridge, Charlotte, Las Vegas, London, Nashville, North Georgia and Tampa. Our firm is a member of CPAmerica. Frazier & Deeter has received many honors based on the quality of our work and our dedication to client responsiveness. Our accolades include: - Among the top 60 largest Accounting Firms in the nation - Among the Best Firms to Work for in the U.S. 2015, 2016 - Best of the Best CPA firm - 14 times - 6 time winner of Practical Accountant's Practice Innovation Award - Top Firm for Women in Leadership - 6 times A company with more than 98% of its employees who believe the firm is "committed to producing top-quality work, and consistently goes the extra mile to achieve great results."​

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