Learning & Development Manager

Posted 7 Days Ago
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Guildford, Surrey, England, GBR
In-Office
Senior level
Real Estate
The Role
Lead the transformation of L&D from training to strategic function: design leadership, performance and career frameworks, enhance the LMS, run early careers, manage budget, build stakeholder partnerships and lead the L&D team.
Summary Generated by Built In

About the role

The L&D Manager role is central to the continued evolution of our Learning & Development (L&D) offering as we transition from a traditional training-led approach to a modern, strategic L&D function. The Learning & Development Manager will help shape and deliver a forward-thinking L&D strategy aligned to business goals, supporting a culture of continuous learning, performance and career development across the business.

This is a hands-on role where collaboration with the HR department and key stakeholders is fundamental to the successful progression of the next steps of L&D.

Day to day, you’ll

  • Lead the evolution from ‘training’ to a fully embedded Learning & Development offering across the business
  • Design and deliver a comprehensive L&D framework covering leadership development, performance development and career pathways
  • Develop and enhance the LMS, improving digital learning capability, accessibility and engagement
  • Own and evolve the Early Careers offering, ensuring high-quality development experiences and clear progression pathways
  • Lead, coach and develop the L&D team, building capability and confidence within the L&D function
  • Build and maintain strong relationships with internal stakeholders including senior leaders, line managers, Heads of Departments and the HR team to identify learning needs and priorities
  • Collaborate effectively with external suppliers to design and deliver high-impact development solutions
  • Manage the L&D budget and ensure effective, value-driven investment in development initiatives
  • Develop competency frameworks and support performance and talent development processes.
  • Stay informed on L&D trends, innovations and best practice to continuously enhance the offering.

What matters most in this role

  • Leadership Development – creating impactful training offerings  that build leadership capability at all levels
  • Career Pathways – developing our career pathways, technical competency frameworks, and behaviours
  • Performance Development – embedding a culture of continuous feedback, growth and accountability
  • Learning Technology – developing the LMS
  • Early Careers – strengthening and growing graduate and apprentice development
  • Collaboration – partnering effectively across the business and with suppliers

What we expect from you

  • Proven experience in an L&D Manager or similar role, ideally within a fast-paced professional services environment
  • Experience building or transforming an L&D function or strategy in practice
  • Strong background in leadership and performance development
  • Experience implementing or enhancing an LMS
  • Excellent stakeholder management and influencing skills, with strong collaboration skills
  • Commercial awareness and experience managing budgets
  • Passion for developing people and creating a learning culture.

Why Workman

  • Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
  • A full-time contract (35 hours a week) offers the core hours of 10am – 4pm, allowing additional flexibility to what time you can start work.
  • Discretionary annual bonus and salary reviews.
  • Healthcare, life insurance & wellness programme.
  • Long service additional holidays, your birthday off and an extra day between Christmas and New Year
  • Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
  • Social events throughout the year including a firm wide Christmas party!
  • Generous referral bonus.
  • A fantastic HR team!

Our core belief

Great Workmanship starts with getting the fundamentals right.

Even though we're in the property business, we're all about the people.

Everything we do is built on collaboration, empowerment, autonomy, and integrity – not just words, but how we actually work.

About Workman

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

Equal opportunities

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.

This job description does not form part of your contract of employment and the duties may be amended from time to time

Skills Required

  • Proven experience in an L&D Manager or similar role
  • Experience building or transforming an L&D function or strategy
  • Strong background in leadership and performance development
  • Experience implementing or enhancing a Learning Management System (LMS)
  • Excellent stakeholder management and influencing skills
  • Commercial awareness and experience managing budgets
  • Experience leading, coaching and developing an L&D team
  • Experience within a fast-paced professional services environment
  • Passion for developing people and creating a learning culture
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The Company
HQ: London
1,024 Employees
Year Founded: 1983

What We Do

Workman is the UK’s leading independent commercial property management and building consultancy specialist. We offer a service dedicated solely to the fundamentals of property management and building consultancy excluding other services normally associated with multi-disciplinary firms. We believe this specialist combination provides significant benefits for our clients. Our property management service has been developed from working for a range of leading institutional funds, investors and property companies and the managed portfolio now totals over 4,000 properties nationwide collecting over £1.8bn in rent. Within property management our dedicated retail team provide specialist property management services on all retail assets, including more than 90 shopping centres and 200 retail parks. Our building consultancy specialists provide professional advice across a wide range of disciplines including due diligence, project management, defect diagnosis, contract administration and all landlord & tenant matters. The firm has been operating for nearly 40 years and continues to achieve steady growth. We pride ourselves on the skill and calibre of our employees, with more than 750 dedicated professionals in 12 UK offices and a growing presence in France. For more information about Workman, our services and career options please visit our website at workman.co.uk or call 020 7227 6200.

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