Learning & Development Manager, Design

Posted 2 Days Ago
Be an Early Applicant
L5R 0G1, Mississauga, ON, CAN
In-Office
Senior level
eCommerce • Fashion • Retail
The Role
Lead and manage a team to design and deliver performance-driven learning solutions, evaluate training effectiveness, align L&D with business priorities, run special projects, and facilitate leadership and operational training across the organization.
Summary Generated by Built In

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We’re looking for a Learning and Development (L&D) Manager of Design that is responsible for leading and developing a team of Specialists to design performance-driven learning solutions. They are accountable for L&D workflow management and ensuring overall solution quality, as well as ensuring the effectiveness of training programs and updating them as necessary

Why Work With Us?

  • We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
  • Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
  • A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week. 
  • Enjoy Associate discounts at our stores, available to you and eligible family members.
  • Comprehensive training and development resources designed to help you learn, grow, and succeed.
  • Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
  • Management Incentive and Stock Plans along with a robust Retirement Savings Program

What You’ll Do:

  • Prioritize and organize the design and development of all leadership, operational, technical training and performance support initiatives, including Train-the-Trainer support as required
  • Oversee and/or conduct the development of tools and processes to evaluate and assess the delivery and effectiveness of all solutions
  • Contribute to the L&D Management team to leverage learning solutions, while ensuring alignment to business priorities and preventing duplication
  • Lead special projects, through subject matter experts and/or client group
  • Ensure all solutions support TJX Canada’s culture, Leadership Competencies and Cultural Factors, applicable operating procedures and compliance requirements
  • Facilitate training programs for multiple levels of management, as required

About You:

  • Seven (7) years or more’ experience in Learning & Development, specifically leading teams and designing management and leadership development programs, OR equivalent Human Resources experience
  • Experienced and/or certified in instructional design, facilitation and adult learning principles
  • Strong leadership skills, with focus on coaching, mentoring and active listening. Strong team orientation with focus on team success. Willing and able to support other team members
  • Strong project and time management skills, with proven ability to lead many projects and teams concurrently
  • Passion and strong belief in continuous learning

Posting Details:

  • Posting End Date: July 5th, 2026

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.


Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:

60 Standish Court

Location:

CAN Home Office Mississauga ON

Salary Range: $ 0.00-$0.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Skills Required

  • Seven (7) years or more experience in Learning & Development or equivalent HR experience, including leading teams and designing leadership programs
  • Experience and/or certification in instructional design, facilitation, and adult learning principles
  • Ability to design and deliver Train-the-Trainer programs and other performance support initiatives
  • Strong leadership skills including coaching, mentoring, and active listening
  • Proven project and time management skills, able to lead multiple projects and teams concurrently
  • Experience leading special projects through subject matter experts and client groups
  • Ability to facilitate training programs for multiple levels of management
  • Successful completion of a criminal record check as part of the hiring process

The TJX Companies, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The TJX Companies, Inc. and has not been reviewed or approved by The TJX Companies, Inc..

  • Healthcare Strength Health coverage is portrayed as comprehensive for eligible associates, including medical, dental, vision, and broad well-being programs.
  • Retirement Support A 401(k) with company match and other retirement-related benefits are emphasized as part of the total rewards package.
  • Leave & Time Off Breadth Paid time off options, including vacation, sick time, and paid parental leave, are available and often described as a strong aspect of the offering.

The TJX Companies, Inc. Insights

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The Company
HQ: Framingham, MA
46,062 Employees

What We Do

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

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