Learning & Development (L&D)

This person is in charge of training and skills development.
They teach employees how to do their jobs better using real experience from the industry.
Main Responsibilities
Create training programs for new and current employees
Train teams using videos, guides, and Virtual sessions
Build SOPs and training materials
Coach employees to improve performance
Work with managers to find skill gaps
Improve work quality, speed, and accuracy
Track training results and improvements
Help leaders develop their teams
Skills & Qualifications
Many years of experience in the industry
Strong training or coaching background
Comfortable teaching and presenting
Can turn real work into training lessons
Organized and patient teacher
Experience with remote or virtual training is a plus
Success Looks Like
Faster ramp-up for new hires
Better performance across teams
Fewer repeat mistakes
Clear and updated training materials
Employees understand their roles better