Learning Coordinator

Do you love helping people learn, develop and succeed? Are you someone who can keep multiple training activities organised while delivering exceptional customer service? Do you enjoy being the go-to person who makes learning experiences seamless, engaging and impactful?

If you're looking to attract organised, customer-focused candidates who are passionate about learning and development, this style balances engagement with the practical realities of the role.

We're looking for a proactive and highly organised Learning Coordinator to help deliver engaging and effective learning experiences across Bromford Flagship.

As the first point of contact for colleagues on their learning journey, you'll provide outstanding support, coordinate training activities, maintain learning records, and ensure learning programmes run smoothly from start to finish. You'll play a vital role in creating a positive learning experience, helping colleagues access the development opportunities they need to thrive while supporting our culture of continuous learning.

Location: Norwich

Hours: Full Time - 37 hpw - Monday to Friday

Contract: Permanent

• coordinating training courses, workshops and learning events across the business.

• organising venues, trainers and learning resources to ensure successful delivery.

• managing course bookings, attendance records, cancellations and rescheduling.

• supporting colleagues with learning systems and answering learning-related queries.

• maintaining accurate records within the Learning Management System (LMS).

• monitoring mandatory and regulatory training compliance and following up where required.

• producing learning data and reports to support decision-making and continuous improvement.

• processing invoices, purchase orders and associated administration.

• acting as a key point of contact for both internal stakeholders and external training providers.

• excellent customer service skills and a passion for supporting others.

• strong organisational and administrative skills with excellent attention to detail.

• confident IT skills and experience maintaining accurate records.

• the ability to prioritise competing tasks and work effectively under pressure.

• strong communication skills and a collaborative approach.

• a proactive mindset with the ability to work independently and take initiative.

• experience using a Learning Management System (LMS).

• experience coordinating learning, training or development activities.

• an interest in learning technology and digital learning solutions.

For full details on the role and its responsibilities, click here to view the Learning Coordinator - The Part I Play document.

This is a fantastic opportunity to be part of a team that enables colleagues to develop, grow and perform at their best. You'll gain exposure to learning technologies, stakeholder management and organisational development while building your expertise in learning and development coordination.

• competitive salary - £28000.00 to £35000.00 per annum

• 25 days holiday + bank holidays (increasing to 28 days after 5 years service)

• Family Friendly policies

• Health and Wellbeing support

• career development

For full benefit details, click here.

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Closing Date: 13th August 2026 (Midnight)

First Interview Date: to be confirmed

About Us
Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.