Job Description
Provides expertise in the area of learning and organizational development including, but not limited to, strategic thinking relevant to leadership, learning, team-building, performance, and change management strategies. Assists in global functions that support the health system's development as a learning organization and overall workforce development.
Job Responsibility
1.Participates in the development, implementation, and evaluation of training programs for use throughout the hospital, practice, corporate and site management; partners with managers, supervisors and trainers to ensure training programs and procedures are followed constantly.
2.Conducts training sessions through blended approaches such as instructor lead classroom training, Q&A sessions, side-by-side support, webinars and e-learning; analyzes and collaborates with staff and leadership in identification of problem areas resulting in recurring errors and duplicate records.
3.Assists in developing training materials, reference guides, and job aids. Adjusts curriculum and schedule as needed.
4.Conducts training session surveys to gather feedback to improve future training; makes recommendations for improvement to management. Reports on outcomes of all training sessions.
5.Assists in all aspects of the logistics surrounding training; ensures rooms and materials are available and in order for training sessions.
6.Develops and delivers presentations to Physicians, Senior Management and stakeholders regarding impact, current state and trends. Educates hospital, practice, corporate and site management.
7.Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
8.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 1-3 years of relevant experience, required.
Preferred Skills/Experience:
- Medical Billing/ Insurance experience, preferred.
- Experience utilizing any/all enterprise host systems. Epic preferred.
- Learning and organizational development/training experience.
This position will be hybrid, requiring 3 days per week in office in Melville.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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What We Do
Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?
