We’re looking for a proactive and organised Administrator to oversee and support the team in learning and Development. Ensuring efficient service delivery and highly organised support across our L&D Function.
This role is a 12 Month Fixed term Contract.
About the Role
As the administrative support to the Learning and Development team your role would include scheduling, managing, and reporting on all aspects of deploying learning and training initiatives, both digital and facilitator-led, and LMS management. Your support will drive continuous improvement initiatives within the L&D function, enhancing both team performance and overall service delivery.
This role is a hybrid working pattern but is 4 days in the office including Fridays and Mondays to support L&D facilitation.
Your duties will also include:
Coordinating with facilitators/trainers (both internal and external) to ensure the availability of necessary resources and materials to run learning/training sessions.
Scheduling and managing groups/teams/programme cohorts.
Support the L&D team and their projects by providing administrative assistance (e.g. room set up, ordering materials, printing).
Maintaining accurate records of attendance and completion in our LMS (Workday) alongside writing and sending communications, to learners (invitations, reminders, confirmations).
Answering and resolving technical issues related to the LMS system via our HelpDesk.
About You
You will have strong organizational skills with the ability to manage multiple projects simultaneously alongside the ability to work collaboratively across departments and levels of the organization. You will have a background in administration and experience managing a varied workload.
You will also be:
A self-starter, with a proactive can-do attitude.
Detail-orientated and thrive on being organised and executing on tasks.
A reliable pair of hands, who can work as part of a team and independently.
Experienced with Learning Management Systems (LMS) and co-ordination of training/events.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Fixed Term (Fixed Term)Department:
Learning and Development (Conchita Gonzalez Moreno)Skills Required
- Strong organizational skills
- Experience managing a varied workload
- Experience with Learning Management Systems
- Ability to work collaboratively across departments
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
