LEAP Online Payments is a legal payments platform purpose-built for law firms. We empower legal professionals to accept online payments securely and efficiently through eCheck and major credit cards. Our deep integration with leading legal practice management software help streamline workflows and eliminate manual processes, allowing clients to focus on practicing law. We are growing quickly—and so is our team.
Role Overview
LEAP Online Payments is seeking a highly motivated Consultant to join our growing team. This role is ideal for someone with strong communication skills, a proactive mindset, and a genuine interest in helping clients succeed. No prior sales experience is required; we are looking for someone eager to learn, build relationships, and contribute to a fast-growing legal technology company. This is an excellent opportunity to break into SaaS sales and client engagement.
Key Responsibilities
· Make outbound calls to schedule training and demo sessions with LEAP clients.
· Engage with clients by phone, email, and video meetings to lead demos and training sessions, support successful onboarding and product adoption.
· Collaborate with the Head of Global Sales on day-to-day administrative and operational tasks.
· Maintain accurate activity records and client updates in the CRM system.
· Help build, document, and improve sales and support processes.
· Represent LEAP Online Payments with professionalism, positivity, and a client-first mindset in every interaction.
Requirements
What We’re Looking For
· Excellent verbal and written communication skills.
· Comfortable speaking with law firms by phone, email, and Zoom or other video meeting platforms.
· Highly organized, detail-oriented, and reliable with follow-through.
· Self-starter who thrives in a fast-paced, remote work environment.
· Strong time management, prioritization, and follow-up skills.
· Positive attitude and willingness to learn sales, client engagement, and SaaS best practices.
Nice to have
· Familiarity with CRM platforms such as Salesforce, HubSpot, or similar tools.
· Previous experience in customer-facing roles such as retail, hospitality, customer support, client services, or administrative support.
· Interest in legal technology, fintech, payments, SaaS, or law firm operations.
Benefits
- Medical, Dental and Vision Plans Available
- Remote work model
- WFH Equipment allowance (including internet costs)
- 401k with Company Matching Program
- Employee Assistance Plan
- Flexible PTO
- Company Shares Opportunity
- Salary range $70-75k base + $30k potential commission structure
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. All LEAP employees must ensure ongoing compliance with organizational security policies, standards, procedures, and control frameworks including risk management and incident management processes.
Skills Required
- Excellent verbal and written communication skills
- Comfort speaking with law firms by phone, email, and video meeting platforms such as Zoom
- Highly organized, detail-oriented, and reliable with follow-through
- Self-starter able to thrive in a fast-paced remote work environment
- Strong time management, prioritization, and follow-up skills
- Positive attitude and willingness to learn sales, client engagement, and SaaS best practices
- Familiarity with CRM platforms such as Salesforce or HubSpot
- Previous customer-facing experience in retail, hospitality, customer support, client services, or administrative support
- Interest in legal technology, fintech, payments, SaaS, or law firm operations
What We Do
LEAP practice management software has grown from the belief that it should be fast and easy for legal practitioners to manage matter documents, accounting and billing, so they can focus on practicing law. Today, LEAP is the world’s largest provider of legal practice management software for small firms; with clients across the United States, United Kingdom and Australia. Firms have relied on LEAP since 1992 for innovative and powerful software to simplify their workflow. We take this responsibility seriously and dedicate millions of dollars each year to product development. It’s resulted in benefits such as a cloud-based and mobile interface. This allows teams to access their LEAP data anywhere, anytime. In addition, over 13,000 automated forms and templates are regularly updated for all areas of law, and purpose-built for the United States’ federal and state jurisdictions. We’re obsessive about evolving LEAP with feedback from clients, so the software is easy to use and allows small firms to get more work done. Our goal is to empower small firms to make more money. After all, everything LEAP does is geared toward helping the attorneys who help people. Let the LEAP team become an extension of your practice, so you can focus on what you do best. Spend more time advising on the law!
