McMaster-Carr is a leading e-commerce company that industrial customers have trusted for over 120 years. Our products help them get manufacturing lines back up quickly, keep operations running smoothly, and prototype the next generation of innovative solutions. We earn and keep that trust by offering the right products, making them easy to find, and delivering them fast, so our customers can solve problems with greater speed, precision, and ease.
Our industry-leading e-commerce experience, indispensable product selection, and world-class service bring hundreds of thousands of customers to our site each day. But we're never standing still. Our curious, exceptional people are at the heart of our evolution. They turn new challenges and disruptive technologies into opportunities to refine our operations, expand our offering, and deliver a better experience for every customer.
What You'll Do
As part of the Products and Publishing management team, you'll lead high-impact work that shapes how we serve customers and grow the business. This role is a path to senior leadership, with progress driven by the impact of your work-not a fixed timeline. Over time, you'll grow into a general manager who takes on broad, business-critical challenges across our team, including:
- Own a product line. Take full ownership of a product category and make decisions that directly shape our business and improve customer outcomes. The insights you gather-from customer feedback to industry developments to patterns across our broader offering-will guide what we sell and how we present it. Your choices will help customers find what they need faster, make better decisions, and get back to work with confidence, while driving growth for McMaster-Carr.
- Accelerate great writing with AI. Build and refine an AI-powered assistant that helps our copywriters work faster and smarter-supporting a growing product offering and ensuring customers have helpful, engaging information when comparing products and making decisions.
- Strengthen our supplier base. Assess the health of our supplier network and recommend changes to ensure we're sourcing from high-quality manufacturers with competitive pricing and reliable delivery. Your work will improve product availability, reduce risk, and support better outcomes for both the business and our customers.
- Launch new website features. Collaborate with our tech teams to design, test, and scale features that improve how customers navigate and interact with our site. Whether you're streamlining search, enhancing navigation, or introducing new designs, your work will help customers find the right products faster and with less effort.
- Lead teams that explain industrial concepts for customers. Manage research and creative teams that make complex industrial ideas easy to understand. By delivering clear, useful explanations, you'll help customers solve problems more effectively and choose the right products with confidence.
Who You Are
You're energized by shaping direction and rolling up your sleeves to drive results. You thrive in ambiguity, take ownership of meaningful outcomes, and bring others with you-building trust, sharing context, and solving problems through collaboration. You may come from consulting, engineering, banking, or somewhere entirely different. What matters most is how you think, how you learn, and how you lead. If you're curious, driven, and eager to take on challenges that matter, McMaster-Carr offers the chance to make an impact and grow into a leader.
Cash Compensation
- Total cash compensation is generally around $180,000 to $385,000 and includes a profit sharing based on company profitability.
- You will also receive a relocation stipend and signing bonus.
Benefits
Growth & Learning
• 100% tuition reimbursement
• Informal and formal mentorship
• Employee resource groups
Health & Wellbeing
• Medical, dental, pharmacy, and vision plans with no monthly premiums
• Inclusive, all-gender benefits
Family & Future
• Paid parental leave for all new parents
• Adoption and surrogacy assistance
• First-time home buyer assistance
• Industry-leading company-funded retirement accounts
Time Off
• Paid vacation and personal time
Locations: Chicago, IL
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, protected veteran status, or any other legally protected group.
(EOE/M/F/Vet/Disability/Sexual Orientation/Gender Identity)
This position is not eligible for work authorization sponsorship by McMaster-Carr
Top Skills
What We Do
McMaster-Carr is an e-commerce company offering more than half a million products used to keep business in motion. With more than 300,000 daily visits to our website, customers from a variety of industries turn to us when they need to build, design, repair or maintain just about anything because we are the complete, one-stop source for industrial supplies.
Technology teams play a vital role in McMaster-Carr’s success. The software that drives our business is developed in-house by a growing team of versatile engineers. Whether the project is automating distribution operations, improving browsing features on our app or integrating a new data center to serve five national facilities, people flourish when they love to learn and pursue ambitious goals.
McMaster-Carr’s diverse business creates the opportunity to explore new technologies and develop expertise that is both broad and deep. Growth is supported by an inclusive culture of development seen in mentorship, reading groups, guilds and town halls that create community. They pursue career growth through learning and advancement in technical and project leadership.
Why Work With Us
Curious people thrive at McMaster-Carr. Engineers build technical knowledge through learning groups, book clubs, and one-on-one mentoring. Diverse projects offer experience with a wide range of technologies to encourage career-long learning. Great work is celebrated in an inclusive workplace dedicated to equity, growth and employee well-being.
Gallery
McMaster-Carr Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Lead Software Engineers and other technology roles benefit from a mix of onsite collaboration with teams and remote work. Other roles may be fully onsite depending on responsibilities.
