Leadership and Organizational Development - Mgr - Business Unit Enablement

Posted 7 Days Ago
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Sacramento, CA, USA
In-Office
125K-140K Annually
Senior level
Fintech
The Role
Leads business unit enablement and organizational learning strategy, including onboarding, role-based technical training, team leadership, performance measurement, stakeholder partnerships, portfolio management, budgeting, and continuous improvement. The role translates business priorities into scalable learning solutions, develops supervisors and learning professionals, ensures delivery and quality goals, and maintains regulatory controls and operational integrity within a credit union environment.
Summary Generated by Built In

Job Title: Mgr - Business Unit Enablement
Status: Exempt
Reports to: VP - Head of Leadership and Organizational Development
Department: Leadership and Organizational Development
Job Code: 12140
Pay Range: $124,700.00 - $140,000.00 Annually 
Location: Hybrid in Sacramento, CA

WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:
You are a strategic learning and development leader who translates business priorities into practical capability-building solutions. You set clear direction, develop high-performing teams, use data and stakeholder insight to improve outcomes, and build trusted partnerships across functions. You balance long-term strategy with disciplined execution and create an inclusive environment where employees can grow and perform at their best.

WHAT YOU'LL DO:

  • Set the strategic direction, priorities, and operating rhythm for business unit enablement, ensuring learning initiatives align with organizational goals and measurable performance outcomes.
  • Lead, coach, and develop a team of supervisors and learning professionals; establish clear expectations, provide timely feedback, and build capability through development planning and meaningful growth opportunities.
  • Oversee the design, implementation, and delivery of onboarding, everboarding, and role-based technical learning programs supporting the credit union's core functions.
  • Establish success measures and use operational, learner, and business performance data to evaluate effectiveness, identify risks, and drive continuous improvement.
  • Ensure the team meets quality, delivery, service, and performance goals; remove barriers, clarify priorities, and hold the team accountable for results.
  • Partner with business unit leaders and subject matter experts to assess capability needs, prioritize solutions, and align learning investments with business strategy.
  • Build strategic partnerships across functions to coordinate resources, strengthen adoption, and ensure learning solutions support enterprise priorities.
  • Promote inclusion, collaboration, and knowledge sharing across teams, creating an environment where diverse perspectives inform decisions and improve outcomes.
  • Manage the portfolio of enablement initiatives, balancing capacity, timelines, dependencies, budget considerations, and changing business priorities.
  • Anticipate emerging business, workforce, technology, and industry needs; take initiative to recommend and implement scalable learning solutions.
  • Model integrity, transparency, and sound judgment to build trust and credibility with employees, leaders, partners, and external stakeholders.
  • Develop and maintain an understanding of pertinent regulatory requirements and risks inherent to the role; establish and maintain control activities that mitigate risk consistent with the Credit Union's risk appetite and ensure operational integrity and compliance with applicable regulations.

QUALIFICIATIONS AND PREFERENCES:

  • Bachelor’s Degree in Education, Training and Development, Human Resources, Business Administration, Organizational Development, or a related field required or
  • Equivalent work experience
  • 7+ years of progressive experience in learning and development, business enablement, organizational development, or a related field, including responsibility for onboarding and role-based technical training required
  • 3+ years of people leadership experience with responsibility for team performance, coaching, development, and delivery outcomes required
  • Demonstrated experience leading cross-functional initiatives and partnering with business leaders to translate strategy and performance needs into scalable learning solutions required
  • Experience using data, quality measures, and business outcomes to evaluate program effectiveness and guide decisions required
  • Financial services or credit union experience, including familiarity with core operational functions preferred
  • Experience managing vendors, budgets, resources, or a portfolio of concurrent learning initiatives preferred

WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=3382

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

Skills Required

  • Bachelor's degree in Education, Training and Development, Human Resources, Business Administration, Organizational Development, or a related field, or equivalent work experience
  • 7+ years of progressive experience in learning and development, business enablement, organizational development, or a related field, including onboarding and role-based technical training
  • 3+ years of people leadership experience with responsibility for team performance, coaching, development, and delivery outcomes
  • Experience leading cross-functional initiatives and partnering with business leaders to translate strategy and performance needs into scalable learning solutions
  • Experience using data, quality measures, and business outcomes to evaluate program effectiveness and guide decisions
  • Financial services or credit union experience, including familiarity with core operational functions
  • Experience managing vendors, budgets, resources, or a portfolio of concurrent learning initiatives

Golden 1 Credit Union Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Golden 1 Credit Union and has not been reviewed or approved by Golden 1 Credit Union.

  • Retirement Support — 401(k) support includes employer contributions and matching. This structure is positioned as part of a competitive total compensation package.
  • Healthcare Strength — Medical, dental, and vision coverage are included as core offerings and are cited alongside other strong benefits. These offerings help underpin satisfaction with total compensation.
  • Wellbeing & Lifestyle Benefits — Programs include wellness initiatives, tuition reimbursement, employee loan discounts, and entertainment/fitness/travel discounts. These perks extend value beyond base pay and insurance.

Golden 1 Credit Union Insights

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The Company
HQ: Sacramento, CA
1,330 Employees
Year Founded: 1933

What We Do

Golden 1 Credit Union is California’s leading financial cooperative and the sixth largest credit union in the U.S. With over $18 billion in assets and 1.1 million members, Golden 1 has 73 branches, 7 Home Loan Centers, 232 ATMs, 30,000 CO-OP ATMs nationwide, and Online and Mobile Banking Services providing account access 24/7. Golden 1 is member owned and offers a wide range of no-to-low fee financial products and services that offer higher yields on savings, lower rates on loans, and unmatched member service. As a full-service credit union, Golden 1 offers all the consumer financial products and latest delivery innovations you'd expect from a large financial institution. Member deposits are federally insured by the National Credit Union Administration (NCUA). Equal Housing Opportunity. Golden 1 was named a Forbes’ Best-In-State Employer in California for 2019, 2020, and 2021, and year after year, continues to be rated the best credit union in national and local publications.

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