職種名: I&MI スペシャリスト・ソリューション・エンジニアリング・リード (APJC)
役割の概要: APJC（アジア太平洋・日本・中国）におけるI&MIスペシャリスト・ソリューション・エンジニアリング・チームを統括し、シスコのアーキテクチャと顧客ニーズを整合させ、チームおよび個人の持続的なパフォーマンスを通じて顧客に最適な成果をもたらします。顧客と強固で長期的な関係を構築・維持し、ビジネス目標の理解、クロスアーキテクチャ・ソリューションの機会特定、顧客のロードマップや最新技術、業界課題に基づいた需要創出を行います。戦略的目標を実行可能な販売イニシアチブへと変換し、組織目標との整合性を確保しながら成功へと導きます。市場拡大と収益機会を重視し、企業ビジョンと整合させながら成長とシスコの市場リーダーシップを推進します。エンジニアリング、CX、パートナー、マーケティングなどの部門横断的な連携を促進し、顧客中心のソリューションと技術進化を確実にします。
主な責任: • 専門性: 特定の地域、運営、劇場/国、または地理的エリアにおける技術営業管理活動を統括します。 • 顧客エンゲージメント: 顧客/パートナーとの対面時間は最大25%。CXO、ディレクター、IT担当者等のハイレベルなステークホルダーと関わります（戦略的アカウントや大規模案件に限定）。 • 営業プロセス: コンサルティングや問題解決を通じて、発見・提案・プレゼンテーションの各フェーズでチームを支援します。 • 社内連携: 中～高度な連携。社内外の広範な関係性を活用し、コラボレーションを推進して企業イニシアチブを前進させます。 • 営業サイクル: セグメントにより異なります。直接関与する場合、サイクルは1年を超え、数年に及ぶこともあります。 • 成功指標: 収益成長、顧客成功、収益性、運用効率、戦略実行、チームの目標達成率。
業務内容: • 複数の地域にまたがるマネージャー（マネージャーおよびソリューション・エンジニアを管理する層）のチームを指揮します。 • 技術営業戦略とアカウントプランニングを統合し、プロセスの効率化と営業サイクルの改善を図ります。 • 高い重要性を持つ技術的な顧客エンゲージメントを管理し、複雑かつ大規模なソリューションにおけるパートナーシップを構築します。 • 需要を喚起するイベントを企画し、顧客とのつながりを深めるツールやロードマップを開発します。 • 部門横断的なフィードバックを統合し、持続的な目標達成とリーダーシップ開発に向けたコーチングを行います。 • 部門横断的なインフルエンサーを活用し、アカウント戦略を形成するためのコラボレーションを促進します。
必須要件: • 学士号＋12年、修士号＋8年、または博士号＋5年の関連経験。 • 2年以上の管理職経験が必須。
歓迎要件: • SPネットワークアーキテクチャ、ルーティングプロトコル、光ネットワークに関する知識。
Job Title: I&MI Specialist Solutions Engineering Lead (APJC)
Role Overview: Leads the I&MI Specialist Solutions Engineering team in APJC to align Cisco architectures with customer needs, driving optimal outcomes for customers through sustained team and individual performance. Builds and sustains strong, long-term relationships with customers. Collaborates with customers to understand their business goals, identify cross-architecture solution opportunities, and create demand based on what's possible in customer roadmap, emerging technologies and industry challenges. Transforms strategic goals into actionable sales initiatives and ensures successful execution and alignment with organizational objectives. Emphasizes market expansion and revenue opportunities, aligning with the corporate vision to drive growth and Cisco’s market leadership. Facilitates cross-architecture/business unit (e.g., Engineering, CX, partners, and marketing) collaboration to ensure client-focused solutions, continued growth / demand generation, and technological evolution of Cisco’s architectures.
Key Responsibilities: • Specialization and Focus: Oversees technical sales management activities for a defined region, operation, theatre/country or geo. • Customer Engagement and Accountability: Involves up to 25% customer/partner-facing time, Engages with high-level stakeholders such as CXOs, Directors, and key IT personnel, Direct customer engagement is limited to strategic accounts and large competitive deals. • The Internal Sales Process: Supports teams with consulting, problem-solving and delivering the most impact during discovery, consultation, and presentation. • Corporate Interlock: Medium to high corporate interlock, Leverages extensive internal and external relationships to drive collaboration, achieve diverse business goals, and advance corporate initiatives. • Typical Sales Cycle: Sales cycle varies by segment—when directly involved in sales activities, the sales cycles often exceeds one year and sometimes span multiple years. • Success Measures: Revenue Growth & Market Expansion, Enhanced Customer Success, Profitability and Increased Operational Efficiency, Strategic Sales Execution/ Team’s Quota Performance, Partner & Stakeholder Engagement.
What You'll Do: • Typically, directs a team of Managers—both those managing Managers and those managing Solutions Engineers—within multiple Regions. • Unifies technical sales strategy with account planning, streamlining processes and improving sales cycle. • Develops technical sales initiatives aligned with strategy and articulates market expansion and revenue goals. • Manages high-stakes technical client engagements, forging partnerships on complex, large-scale solutions. • Designs demand-driving events that showcase Cisco’s technology experiences and develops tools and roadmaps that drive customer connection. • Unifies cross-functional feedback to coach towards sustainable quota achievement and develop team’s leadership capabilities. • Facilitates collaboration, leveraging cross-functional influencers to shape account strategies.
Minimum Qualifications: • Bachelors + 12 years of related experience, OR Masters + 8 years of related experience, OR PhD + 5 years of related experience. • Requires 2+ years of supervisory experience.
Preferred Qualifications: • Familiarity with SP Nwk Arch, Routing protocols, Optical networking.
Why Cisco?At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's degree plus 12 years related experience OR Master's plus 8 years OR PhD plus 5 years
- Minimum 2 years supervisory/management experience
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
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