EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our NI CORP team, you will provide high-quality administrative, coordination and operational support across a range of people, performance and conduct activities.
The Leader Enablement Coordinator plays an important role in helping leaders effectively manage people-related processes by coordinating activities, preparing documentation, maintaining accurate records and tracking key actions and milestones through to completion.
Working closely with business leaders and specialist support functions, you will help ensure people-related matters are progressed efficiently, consistently and in line with organisational policies and procedures.
This is a 6-month secondment opportunity, based at George Street, King Street or Tweed Heads, with work-from-home flexibility of up to three days per week.
YOUR RESPONSIBILITIES
- Provide administrative and coordination support to leaders across people, performance and conduct matters, including preparing documentation, coordinating meetings and tracking actions and key milestones.
- Maintain accurate and confidential people records across Workday and other business systems, while supporting leaders with Workday processes and routine system queries.
- Collate documentation, evidence and supporting information for people-related matters, including assisting with preliminary fact-finding activities where required.
- Monitor key workforce processes, including probation reviews and performance improvement plans, proactively following up with leaders to ensure activities are completed within required timeframes.
- Build effective relationships with leaders and specialist teams, coordinating activities and ensuring matters are progressed to the appropriate stakeholders.
- Identify opportunities to improve processes, reporting, templates and resources to make people-related activities simpler, more consistent and efficient.
ABOUT YOU
- Highly organised, with exceptional attention to detail and the ability to effectively manage multiple priorities and deadlines.
- Strong written communication skills, with the ability to prepare clear, factual and accurate documentation.
- Confident handling sensitive and confidential information with discretion and professionalism.
- Strong relationship-building and stakeholder management skills, with the ability to work effectively with leaders and specialist teams.
- Comfortable using systems and technology, with the ability to quickly learn and confidently navigate Workday.
- Proactive and solutions-focused, with a genuine interest in improving processes and enabling leaders to effectively manage people-related matters.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
Skills Required
- Experience providing administrative and coordination support in HR or people-related processes
- Ability to use or quickly learn Workday and support routine system queries
- Highly organised with strong attention to detail and ability to manage multiple priorities and deadlines
- Strong written communication skills and ability to prepare clear, factual documentation
- Confident handling of sensitive and confidential information with discretion
- Strong relationship-building and stakeholder management skills
- Proactive, solutions-focused mindset with interest in process improvement
EML Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EML Group and has not been reviewed or approved by EML Group.
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Flexible Benefits — Hybrid work and rostered‑day‑off arrangements (such as a 9‑day fortnight or monthly RDO) provide meaningful schedule flexibility. These options can help balance high‑pressure roles with predictable time away from daily duties.
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Parental & Family Support — Paid parental leave for primary and secondary carers and family‑oriented initiatives signal concrete support for caregivers. Some materials also reference superannuation coverage alongside parental leave.
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Wellbeing & Lifestyle Benefits — Employee wellbeing is supported through EAP and internal care programs, discounted private health insurance and gyms, flu shots, and retailer discount programs. These offerings broaden total rewards beyond base pay.
EML Group Insights
What We Do
At EML we take great pride in helping people get their lives back after a workplace injury. Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support. Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference. We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back
