Position Purpose:
We’re looking for a Lead UX Designer to own the end-to-end user experience for our web and mobile eCommerce platforms. This is a critical, high-impact role shaping how trade professionals interact with our digital tools; helping them find, buy, and track orders effortlessly, whether they’re in the field or at the office. As a strategic partner across product, engineering, and marketing, you will lead UX for a large-scale web redesign initiative, evolve our mobile experience, and drive adoption, engagement, and retention through intuitive, pro-grade design. Your work will directly impact our users in the B2B eCommerce space, helping them navigate complex workflows with ease and efficiency. This is a leadership role requiring both strategic vision and hands-on design expertise.
Key Responsibilities
Define and drive the overall UX/UI design vision and strategy for Heritage Plus B2B eCommerce across web and mobile.
Lead and mentor UX/UI designers, fostering creativity, collaboration, and professional growth.
Champion user-centered design principles to ensure that we have Industry leading digital experiences.
Translate business objectives and advocate for the user needs by creating design solutions that align with both the user’s experience and company goals.
Lead user research efforts, usability testing, and heuristic analysis to inform design decisions.
Develop user personas, journey maps, wireframes, and prototypes to conceptualize and test ideas.
Define and maintain design systems, style guides, and component libraries to ensure design consistency.
Ensure responsive, accessible, mobile-first design is baked into every deliverable.
Partner with product leaders to align design goals with product roadmaps and priorities.
Negotiate across departments and with leadership to make compelling cases based on data, best practices, or future facing implications.
Work closely with development teams to understand technical constraints and ensure feasibility.
Present design concepts and decisions to stakeholders, incorporating feedback as needed.
Partner with Marketing to ensure consistency of branding and messaging alignment.
Analyze user behavior and feedback to identify opportunities for design optimization.
Stay current with industry trends, tools, and best practices to keep our designs innovative and competitive.
Implement processes to measure the impact of design on key performance metrics.
Identify and implement process improvements that help the team deliver high-quality work faster.
Reports to: VP of Heritage Digital
Direct Reports: Yes; 1 existing & 1 to be hired
Travel Requirements: Occasional
Minimum Qualifications:
5-7 years of experience in UX/UI design or product design with at least 2 years in a leadership role.
Demonstrated experience designing for complex digital products, preferably eCommerce or transactional workflows.
Experience working in Agile environments and collaborating with cross-functional teams.
Skills & Competencies
Strategic Design Leadership: Ability to translate business goals and user insights into actionable design strategies; experience shaping product direction and roadmaps.
User Research & Discovery: Proficient in planning and synthesizing user research and usability testing into effective design solutions.
Design Execution: Expertise leading design from discovery through delivery, including wireframes, prototypes, and final UI for web and mobile platforms.
Technical Design Skills: Proficiency in design and prototyping tools (e.g., Figma, Sketch) with a strong understanding of design systems, accessibility standards (WCAG), and responsive design principles.
Collaboration & Communication: Strong communicator with demonstrated EQ, able to influence stakeholders, mentor designers, and drive cross-functional initiatives.
Problem Solving Mindset: Proactive, growth-oriented approach with a focus on experimentation, learning, and continuous improvement.
Preferred Qualification:
7–10+ years of UI/UX or product design experience, including work on large‑scale ecommerce or complex B2B platforms.
Experience leading multi‑disciplinary design efforts across product lines or customer journeys.
Background in designing for professional users, contractors, or other specialized B2B audiences.
Prior experience working with or contributing to a robust design system.
Preferred Skills & Capabilities
Strong ability to use data, research, and experimentation to guide design decisions.
Familiarity with analytics tools to interpret user behavior and optimize designs.
Ability to balance user needs with business goals and technical constraints.
Knowledge of front-end development technologies (e.g., HTML, CSS, JavaScript, React Native) to bridge the gap between design and development.
Experience redesigning the end-to-end user experience journey and web & mobile app platforms using data-informed methods.
Minimum Education: Bachelor’s degree in design, human-computer interaction, or equivalent experience
Preferred Education: Master’s degree in Human–Computer Interaction (HCI), Interaction Design, User Experience Design, Information Architecture, Cognitive Psychology, or a related field.
Competencies:
User Centered Design
Interaction Design
Visual Design
Information Architecture
Design Systems Thinking
Research & Insight Gathering
Data Informed Design
Problem Solving
Collaboration
Communication & Storytelling
Leadership & Mentorship
Agility & Resilience
Preferred Certifications:
Nielsen Norman Group (NN/g) UX Certification or UX Master Certification
Interaction Design Foundation (IDF) UX Design certifications
UX Research certifications (NN/g, IDF, or similar)
Figma certification (once broadly available; some companies recognize advanced coursework)
Accessibility certifications (e.g., IAAP Certified Professional in Accessibility Core Competencies)
Location: McKinney, TX (Hybrid)
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Job Location: SRS Distribution - McKinney
7440 State Highway 121 McKinney, TX 75070-3104
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
Top Skills
What We Do
SRS Distribution is the fastest growing distributor of building products in the United States. Our talented team of industry experts focus all efforts on delivering the highest quality products and services to bring true value to every contractor. This commitment is evident in two exclusive SRS offerings developed with customers in mind: TopShield, our premium product line covering any roofing project end-to-end, and Roof Hub, our real-time project management tool that offers operational insights and updates on the go or from your desk.
As a people-first company, SRS offers highly motivated and engaged employees a career path in an entrepreneurial inclusive culture where the corporate office works for the field and not the reverse. Not only does SRS care deeply about customers and employees, but also the communities in which we operate. Raise the Roof Foundation supports veterans and military families, disaster relief efforts and I local assistance for children and families in crisis. SRS is a private company led by a management team of industry veterans who understand the needs of the professional roofing contractor.
SRS has grown rapidly through acquisition and the opening of multiple new locations since our February 2008 inception. SRS enjoys strong investor and banking relationships and a solid balance sheet to enable us to remain a high-growth company in the years ahead.
SRS also aims to become the most attractive distribution partner to our many valued suppliers by forming collaborative relationships built on trust and friendship that date back many decades. SRS has a very narrow product focus with roofing making up almost 95% of sales. This focus allows us to enjoy a broader and deeper inventory of roofing products at each location than many of our competitor
